Comment The real issue (Score 2) 81
"And NaviHealth employees face discipline for deviating from the estimates, even though they often don't match prescribing physicians' recommendations or Medicare coverage rules."
This is the real issue. AI can be a useful tool, but it can't be the decider. I have no problem with companies using AI for a first pass to give a recommendation, but then a real person needs to check the results and have the ability to override it because AI is nowhere near reliable and accurate at this point. Unfortunately, companies, in the rush for profits, don't care about that. They just see it can produce results (and in this case results that will save them even more money) so they start cutting staff and relying solely on the AI. The problem with AI isn't really AI, it is companies seeing it as a profit center and just rushing into it and not caring about accuracy.