Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror
×

Comment ai - i found this article confusing. (Score 1) 110

sorry this is a meta-comment, but I found it strange.
The title talks about the time to resolve customer service problems.
The article talks about an "AI customer experience study."
I'm inferring that the story is about how people feel about talking to chatbots. But when the article talks about chatbots, it doesn't talk about time.

Maybe the problem with the chatbots is that they do not provide valuable information, and just give customers the runaround. Is that really a time problem?

Comment confusing story (Score 1) 282

I agree that there are problems with URLs the way they have been used. I think google is addressing a real problem. But I think the article is confusing and mixes and confuses several problems

- domain name handling in general "They (URLs?) are listed in the web's DNS address book..."
- domain name spoofing (i.e. goog1e instead of google)
- url-rewriting, shortening, and redirection
- encoding cryptic data in URLs
- tracking links
- etc.

At one point in time, the "path" component (after the first single slash) was intended to have human-readable content, maybe reflecting a tree-structured file system, or something else a person could understand. These days you get an alphanumeric secret data blob as often as not.

For people who think the current URL/linking system is sufficiently safe, they haven't watched my elderly mom (whom I remind frequently about the perils of the web) while she reads facebook and clicks on quizzes and kitten videos.

Comment watson's finger (Score 3, Informative) 90

Watson beat people at Jeopardy because it always got to answer first, because its button-pressing finger was faster than a human's button-pressing response. A fairer assessment of Watson's Jeopardy-playing abilities vs humans would have Watson respond with the same button-mashing-delay profile as its competitors. Beyond that, the relevant question is not whether Watson can beat humans at Jeopardy, or mash a button faster than a human, but whether it can analyze data better than a human to detect cancer (or solve whatever medical problem). And for the most part, it doesn't matter whether the answer comes back in 10 ms, 300 ms, or a a minute, or an hour. Like with any other tool, the question is whether it can help get the job done better for a reasonable price.

Comment salesman! (Score 1) 205

Most robocalls are garbage, "would you like new aluminum siding?" (I live in an apartment.)
Some robocalls are useful, "this is the town, we have declared a snow emergency, you have to take you car off the street."
Or, "this is Doctor Smith's office, you have an appointment Wendesday morning at 9."
It's obvious that these are all robocalls, and some of them are welcome or at least tolerable.
Having informative and valid caller-ID information will be helpful.
If the calls are for information that people want, they should be ok. If they are garbage, then they will not be ok.

Comment wide sentence spacing predates typewriters (Score 1) 391

Wide spacing between sentences pre-dates typewriters, and was common in printed books.
See, for instance, Mark Twain's "The Innocents Abroad" (1869).

https://en.wikisource.org/wiki...

Re "it's harder to process the text with software," the way it looks (including spacing) is a question of output formatting, and should be configurable. Processing text should be done on input data, which these days should be in a markup language.

I think it's easier to read text with wider sentence spacing. On a related note, wrapped and justified margins are sometimes ugly, often because this is not done carefully. This is covered by Knuth and Plass, "Breaking Paragraphs into Lines."

Comment Re:What do they speak in India? (Score 1) 526

But the original student was soon joined by the others from India and Bangladesh, all of whom insisted that the usage was patently incorrect, just as much as an American would agree that "get on of the bus" is patently incorrect.

"On of" is certainly wrong, but "off of" corresponds to "on to," which does make sense. Get off of the bus, get on to the bus. Out of the frying pan and into the fire.

Slashdot Top Deals

"Protozoa are small, and bacteria are small, but viruses are smaller than the both put together."

Working...