I feel this has less to do with Microsoft and more to do with The Verge. Reading the article again, it spends as much time talking about Apple as it does talking about Windows 8 not sucking. Hollister makes a point to mention that Apple did not invent the first MP3 player or the first touchscreen smartphone, or the first graphical user interface, or the first solid state drive in a laptop. As an Apple fan myself, my gut instinct it to just dismiss the statement as typical of Apple haters that sell the fictitious storyline that Apple and Apple's fans claim invention above all else as opposed to taking existing things that aren't being used right and then making them work seamlessly. Then, Hollister immediately follows by pointing out that Apple likes to wait for a technology to mature, then "swoop" in and perfect then popularize it. Putting aside the fact that I've never seen mature MP3 players, GUIs, or touchscreen smartphones prior to Apple getting involved, the writing is designed to generate talk which, in turn, generates clicks.
The article is garbage. It's premise about touchpad laptops not sucking despite what Steve Jobs said isn't even accurate in context. Touch screens have existed for years. Anyone working at a steakhouse now could have pointed that out. Jobs' problem with touchpad laptops in 2010 was that 2010 era laptops were loud, hot, and big. Hand-writing recognition sucked. Jobs was correct. All those Windows powered touch screen laptops did suck, and they didn't want to be used vertically. Almost three years later, things have changed. We have Surface, Transformer, and ultrabook laptops, and higher pixel density screens. So no, NOT surprisingly touch screen laptops don't suck. That said, about the only use I have for a touch screen ultrabook type laptop is by my beside as a kind of info kiosk and Skype interface for when I'm on the road. Anywhere else where I want a laptop, I can use a real laptop with far better performance.
Hollister should have concluded with it a GOTO 10 statement. And as one person above already put it: cheetos. Cheetos are a reason touch screens suck and I don't want them on my laptops. As it is now, I'm constantly polishing my phone and iPad.
I wouldn't count out Microsoft yet. Surface and Windows Phone 8 are exciting. So Microsoft has to settle for being third in the mobile space for a while, so what? There's still Windows and Xbox. The people who use those products either love them or are in some way forced to use them.