Comment Re:Was it ever acceptable? (Score 2) 211
Speaking as someone who has actually used SF’s assessor software in SF city hall (as a public citizen to lookup property records) I think they’ve making the common mistake of not realizing that introducing a mouse always hinders productivity (people are always faster keeping their hands on a keyboard and navigating via menu).
The software is 80x25 and does look like a DOS app though behaves more like a unix or mainframe terminal app. The multi-user aspect might contribute to the replacement cost estimate but there’s gotta be lots of other software available that was already written for other counties.
The “prone to mistakes” is a hiring issue (gov’t at its best), not a software issue. They’ve got a lot of errors in how docs are recorded and indexed that reveal sloppy and lazy work.