Hey all,
I'm Peat Bakke, the Lead Architect at Rumblefish. I write a lot of the code that manages our music catalog, as well as interfaces with our partners (like YouTube), so I'm intimately (painfully) familiar with how all of these pieces fit together, and who's responsible for what.
First things first -- eeplox, I'm sorry this has been a shitty experience. Clearly something has been missed, and I want to make things right. Please contact me directly at peat@rumblefish.com, so we can sort out exactly what's happening with your video.
Automated content identification is a hairy problem, doubly so when mixed with synchronization (soundtrack) licensing. YouTube's system is one of the better ones out there, and even so, we get a ton of false positives coming out of it every day. The biggest source of false claims come from covers and samples, where it's particularly difficult to determine if the soundtrack for a video is or isn't in our catalog.
That said, we do listen to each disputed claim that reaches us, after YouTube has gone through their (rather terse) automated resolution system. We're working with YouTube and our other partners to make the process simpler and less legally threatening ... but we're the small fish at the table.
It's worth mentioning that Rumblefish isn't a subsidiary of a major label, media conglomerate, or rights organization. This is a very small company, founded and owned by an independent musician, and half our staff play in bands or work in independent film. We've focused specifically on independent artists who want their music to be used in soundtracks ... and for what it's worth, yes, there are several tracks that sound like birds chirping. :)
Regardless -- the media licensing industry is a horrible, horrible mess. No question about it. Our mission is to make it easier for independent artists (music and video alike) to make a living doing what they love, and it genuinely sucks to hear when people are let down.
I'm happy to answer questions about how we do what we do. IANAL, of course ... but I am a geek. :)
Thanks,
-Peat