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Comment Re:Don't call me (Score 1) 63

Having worked as a mechanic, it's pretty ineffective having a one-sided text/email conversation with customers. Despite best efforts to guess what a customer wants to know (when forming a text/email), they inevitably have 27 different, often unrelated, questions and need to have their hand caressed through the process. Even when the car is fixed and done, they tend to ask a bunch of additional questions.

I've never had a call with a mechanic that couldn't be replaced with an estimate to do unexpected work.

And I've never had a mechanic be able to send me a picture. "Your CV Boot is cracked, do you want me to replace it?" "What do you mean cracked? Is it torn completely through or is the rubber starting to show cracks" "Well, you know like little cracks" "I don't know, can you send me a picture?" "What? How?"

Sitting down and composing an email, or generating a multimedia presentation, and then dealing with all the back-and-forth, takes a lot more time than making a phone call...and there is no way in hell I'm going to be diddling around texting someone back-and-forth for 20 minutes, while trying to get actual repairs done. My customers have always seemed appreciative of a phone call, and I've never had someone say "don't call me". If they want pictures, videos, links, or any other additional info...then it's easy to take care of...but those are probably about 1% of the cases.

Isn't that kind of the whole point of this Apple Watch/iPhone integration? You don't have to sit down and text back and forth for 20 minutes, you can stay under the car, take a picture, send it to the customer text "Hey, look at this oil leaking around the water pump, $250 to replace it, here's a quote, reply back with YES, NO, or CALLME".

Comment Don't call me (Score 1) 63

I don't want you to call me -- when my car is done, send me a txt message.

If something comes up while you're working on the car and it needs more work, send me a link to a new estimate, optionally along with pictures documenting what needs to be done.

I don't want you to call me to say my left phalange needs a new seal and it'll be $700 to fix it -- show me a photo of exactly what's broken and an itemized bill for what it will take to fix it. Then I can easily look it up online and find out that my model car doesn't even *have* a phalange or that it's a simple repair that I can do myself for $25.

And whatever you do, don't give me a followup call, send me an email survey if you must, but don't call me while I'm trying to sleep because I was up late working the night before.

Comment A sign is not a demand (Score 4, Insightful) 58

I have a sign posted at my door asking drivers to leave packages in the bin I hid behind the bushes next to the door so the packages aren't easily visible from the street. About 25% do it -- UPS is the best at compliance.

I don't have a sign requesting a dance, but I'd expect far fewer drivers to comply.

Comment Re:I guess this is the result... (Score 1) 305

What principle is this? "We don't believe in paying the cost of services"?

The principle of "you already have too much damn money and you don't need more of it".

Who? Bezos? You were fine with him having a $200B net worth, but the minute it hits your pocketbook then it's too much? "I don't like paying more money" isn't much of a principle.

Comment Re:Sub-living wage is just corporate welfare (Score 2) 305

employers would surely pay workers more so they don't starve

No, employees would simply not accept a job, which does not pay them enough to survive.

So given the choice between taking a job which doesn't pay them enough to live on, and having no job and nothing at all to live on (no "foodstamps and other handouts", right?), you think employees would choose to sit on the street and die?

in reality, the pay would stay the same, but workers would starve.

Why? Who would continue working in such conditions? We don't have slavery — employees are selecting an employer freely.

Can you substantiate your gloomy fears with real-life examples?

I'll substantiate my claims when you tell me what choice people have when presented with a choice between a job that pays too little, and no job at all with no social benefits to survive on. I don't see how what you're proposing is any less than slavery by forcing work through coercion "You can either take this job or you and your family will starve".

Comment Re:I guess this is the result... (Score 1) 305

We'll see. I know I am canceling my membership on principle alone and I'm betting many others will too. Most normal people don't really care about "what the market will bear". That logic may make sense to an economist, but I'll wager it smacks of BS to the average American.

What principle is this? "We don't believe in paying the cost of services"?

I can see not using Amazon because of their poor working conditions, but waiting until they raise rates to cancel your membership doesn't really demonstrate your support for workers.

Comment Re:Sub-living wage is just corporate welfare (Score 1) 305

Every company that doesn't pay a living wage is just collecting government welfare.

This is an excellent rant against the foodstamps and other handouts — because they distort the markets. And they do — and ought to be abolished. Thank you!

That would be a good plan if the alternative was "without welfare subsidies, employers would surely pay workers more so they don't starve", but in reality, the pay would stay the same, but workers would starve.

Comment Re:Sub-living wage is just corporate welfare (Score 3, Insightful) 305

My kids had trouble getting "starter jobs" when they were younger because of ridiculous minimum wage rules that included teenage workers (instead of making an exemption based on age or hours worked or something like that). One local small-time retailer was willing to give one of my kids a shot at staffing a farmer's market booth on weekends, but by the time mandatory breaks were factored in (more break time for the younger worker), they simply could not justify hiring a teenager at all, never mind hiring a teenager over hiring an adult.

I know, it sucks that children can't be exploited as cheap labor, what kind of world is this when even *children* have to be paid reasonable wages, and even have extra concessions due to their age.

Comment Re:Put another way (Score 2) 71

The company itself didn't lose anything. Zuckerberg lost some paper money, but not enough to even come close to changing his lifestyle.

The real losers are employers that are counting on stock options or RSU's as part of their income -- employee retention is going to be much harder, especially if the stock continues to slide.

Comment Accurate inventory (Score 2) 137

I don't need fast delivery, I don't care if they take 2 days to deliver my order, as long as they have accurate inventory and the products I ordered are actually available. Amazon Fresh is the closest to this, much better than Safeway, last time I ordered from Safeway, half the products were unavailable or substituted (sometimes with a substitute that doesn't make sense)

Comment Re: It's not illegal to destroy your own property (Score 2) 185

Am I allowed to drop my car off my house?

Sure, as long as you can ensure it's not going to let gasoline or oil leak into the ground (improper disposal of those fluids is a crime in many areas) or cause a fire.

But you can't lift it 2000 feet in the air and then cut it loose without knowing where it's going to land or if it's going to land on some people or damage property.

And if you do crash your airplane for any reason, you're not allowed to go pick up the pieces before letting the FAA/NTSB investigate.

Comment Re:Don't forget Global Entry (Score 1) 172

I used Global Entry and TSA precheck quite a bit, if you figure at least 20min/arrival saved just on precheck alone that more than justifies the time investment. I was making 3 to 4 flights/week pre-covid. I still use it and Global Entry and being able to bypass arrival queues is another time-saver, I've probably saved 2 hours this year alone just on overseas flight arrivals.

You're describing the value of Global Entry, I'm talking about the value of the in-person interview.

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