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Comment Re:typing class in school (Score 1) 362

I'm under 30, but I had the benefit of being taught to type starting when I was 6. Somebody (probably dad) realized my visual impairment was going to lead me to using computers for everything and therefore I should spend a lot of time at school learning to type. It amazes half my friends how fast I can touch type and I'm not really very fast (between 60 and 80 wpm in most cases). My speed was terrible until I took the optional typing course in high school. Perhaps half the course was typing and the rest was about using things like Paint and Word.

At no point in school did they ever really force anyone to learn touch typing. There was a half-hearted effort in grade 4 and that was about it. It amounted to "do this exercise today and you can play Oregon Trail." I was completely appalled at this by the time I was in high school. They were having us do all sorts of assignments with computers, but there was no effort anywhere in education to even try and have a basic standard for computer knowledge.

I learned to type using the same sort of materials my mom used in the 70s. For her it means she can type really fast and uses all kinds of manual tabbing tricks to format documents in MS Word. For me it means I can type faster when looking at something else to copy than I can when looking at the screen.

Comment Re:Intense training? (Score 1) 214

The weird thing was even though they nagged us about handle times they didn't do much about them. They let me get away with spending half a day fixing some people's machines. If I was the one selling a support contract on a call like that it made my close rate and resolution rate look awesome. They even let me fix stuff we weren't supposed to touch because hardware support had tried and ruined the person's week.

Of course they decided working like this was too expensive and moved our jobs to a centre in the Philippines. Spent the last three months of my job fixing credit card fraud committed by those guys, who were magically still loved by the American customers. It seems they were told to sell something at all costs.

Comment Re:Intense training? (Score 5, Informative) 214

This was often the case when I worked at Dell. If the hardware guys in India were past their quota of dollars in parts to send for the day they would hang up on customers. I worked in paid software support, so that wasn't usually something I saw unless I called on behalf of a customer to get something fixed. The last time that happened to me it resulted in me learning how to exchange a laptop myself by request of my superiors.

That said, a huge number of them really were useless. I got told to confim a part number with hardware support before transferring the lady who wanted it to spare parts. The guy on the other end took my description and part number and then came back with the number for a power cable! The Indians on my team hated these guys too, so it seemed to be partially a corporate culture problem (despite that being a Dell-owned facility) in addition to a regular accent/culture problem.

Games

ESRB To Automate Game Rating 119

The Entertainment Software Rating Board, which has struggled to keep up with the flood of games produced for app stores and other online markets, is now taking steps to automate the rating process. "Starting on Monday the ratings board plans to begin introducing computers to the job of deciding whether a game is appropriate for Everyone, for Teens or for Mature gamers (meaning older than 16). To do this the organization has written a program designed to replicate the ingrained cultural norms and predilections of the everyday American consumer, at least when it comes to what is appropriate for children and what isn’t. ... the main evaluation of hundreds of games each year will be based not on direct human judgment but instead on a detailed digital questionnaire meant to gauge every subtle nuance of violence, sexuality, profanity, drug use, gambling and bodily function that could possibly offend anyone. The questionnaire, to be filled out by a game’s makers (with penalties for nondisclosure), is like a psychological inquest into the depths of all the things our culture considers potentially unwholesome."

Comment Re:same thing with nvidia flaws (Score 1) 272

I worked for them for a while. When we looked up the service tag for a gx270 a screen would appear saying something like, "if this machine shows [list of symptoms] DO NOT TROUBLESHOOT. Send a new mainboard immediately!" It was a fairly long screen IIRC, but I can't remember the rest of it. I didn't see it often because I mostly worked on consumer machines. The funny part was all our workstations were gx260/270.

Microsoft

Submission + - Is the PC on its way back for gaming? (pcauthority.com.au)

An anonymous reader writes: For some strange reason Microsoft is again making noise about Games for Windows Live. In a few weeks it is set to relaunch the game store part of the service, and the company has announced that it is developing a couple of PC only games (Age of Empires Online and Microsoft Flight), as well as bringing the Xbox 360-only Fable 3 to the PC at some point. We wonder if this is acknowledgement that the PC is once again becoming the platform for serious gaming. The current console generation is already long in the tooth, and there is no end in sight, with both Sony and Microsoft relying on their motion controllers to extend the life of consoles. As this happens, the PC becomes the platform for the future, and with companies like Valve demonstrating that there is money to be made on the PC we see a future beyond the niche genres and Massively Multiplayer titles that are currently the PCs strength.

Submission + - Motorola Droid X Bugs worse than Antennagate (i4u.com) 1

i4u writes: When the serious iPhone 4 antenna design flaw hit the blogosphere, there was a media explosion and Apple hate campaign almost like we've never seen before. Yet, one of the most high-profile Android phones to date has much more significant, extremely crippling glitches that still haven't been fixed, and no one is really calling for action.
When the Droid X got its update to Android 2.2, almost immediately users began reporting issues of phones crashing, screen display bugs, and apps becoming completely unusable. In addition, it became impossible to download any new apps because the Android Market completely vanished.

Submission + - U.S. "the Congress split" a foregone conclusion (uggstiefeloutlet.net) 1

An anonymous reader writes: According to preliminary results of the current U.S. mid-term election in this Republican Party has won control of the House of Representatives. Meanwhile, Democrats in the Senate by a narrow margin to keep control.

Reported that the House Republican leader John — Boehner (John Boehner) will take over as House Speaker Nancy Pelosi Democrats. Pelosi is the first American in the history of female Speaker of the House of Representatives, but this time she has reached the end of 4 years, the Speaker of the career.

Barack Obama 3 am local time by calling Boehner, to congratulate him.

So far, Republicans regain control of the House of Representatives, the Senate Democrats to keep control of, which means that this election a "split parliament" of the situation.

In the United States Congress, the House of Representatives every two years for all 435 House of Representatives must stand for election again. But the 100 seats in the Senate, only 1 / 3 mid-term elections in the election. This year, candidates for 37 Senate seats, while 37 states re-election governor.

Printer

Submission + - Researchers invent inkjet that prints out skin (geek.com)

shougyin writes: If you’ve ever seen the lesser-known Sam Raimi movie Darkman, you probably remember that the plot involved the main character, Dr. Westlake, trying to figure out a way to “print” liquid skin to help burn victims. Westlake never did figure out how to keep the synthetic skin from destabilizing past the 98 minute mark, but luckily, Wake Forest Instititute for Regenerative Medicine researchers seem to have mastered it, showing off their amazing skin printer that uses living cells instead of ink.

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