eBay is so frustrating. On one hand, a platform like eBay works best when it is a monopoly - when all the buyers and sellers are in the same place. On the other hand, the fact that they are a monopoly has made them into an awful, awful company.
I have used eBay for over 20 years. The overall experience today is worse than it was 20 years ago. I would go as far as to say that their last good improvement was probably made 15 years ago.
What is even more frustrating is that they continue to do absolutely stupid things, and they constantly introduce either bugs or degraded user experiences, which take months to then fix. And there's no way to even report those issues with the goal of getting a resolution.
Here's an example: I have a lot of "Saved Searches" set up - this is how I buy a lot of items (I look for collectibles). About 2 years ago, eBay for some reason decided that they would only show about 30 characters of the 80 character auction title in the email. What this means is that I get notifications of auctions which I then have to click through to their site to see what the auction actually is. I have stopped doing that long ago.
Then, they decided that when you perform the same search on their desktop site, they would limit the auction title to 50 characters instead of 80. So even there, I can't exactly tell what is being sold without clicking through to the auction.
My guess is that a VP is being paid bonuses on clickthrough metrics. Meanwhile I'm guessing that sales are down.
It sounds like things are about to get even worse now that the hedge fund wants its pound of flesh.
There is far less action on eBay than there was 20 years ago, probably due to the high fees (you're going to fork over about 13.4% of every sale, since final value fee is 10% and PayPal fee is 3.4%), and also due to the cost of shipping things greatly exceeding the value of the things being sold (try selling cross-border - you usually can't get away with anything less than $18 to send something to Canada, which sucks if you're selling items for less than $100). They were revolutionary when they first started, but now are just "meh".