Comment Re:Totalitarian (Score 1) 420
Telephone companies don't use algorithms that filter everyone's calls to maximize profits. (Facebook does this far more profitably than twitter.)
The post office doesn't tailor your mail to maximize "engagement" by sending each recipient the most radicalizing and divisive junk mail their customers pay to deliver.
Social media users aren't customers, they are products, sold to advertisers and other entities who purchase access to users' personal data-based profiles.
No publisher or government agency of propaganda has ever had this kind of customised targeting of individual readers. Social media monopolies (which Facebook clearly is by their market dominance) are unique in human history.
Despite what some public figures say, it can be argued that social media facilitates extreme right-wing voices rather than silencing them. The fact that we hear conservatives yell loudly about censorship may ironically strengthen the argument that their voices are well amplified. There's also deeper scholarship indicating rightward tendencies online, due to disparity of access and resources.
The most perfect research probably wouldn't sway anybody, but the left-wing bias on the internet could well be a myth. We seldom hear that side of the argument, begging the question of whose voices are stronger. Jen Shradie did an academic study of local political organizing in North Carolina and found much more impact from conservative online activism and amplification: https://www.publishersweekly.c...
Anyways, the result of social media companies' business is magnifying divisions by hyper-targeting users with more and more extreme content to encourage eyeballs. We have click-bait politics, created by companies selling their users to the highest bidder.
So, regulation? Breakup of monopolies? Open-sourcing social media algorithms? Access to all data and the way they target users? Massive abandonment of Facebook in favor of less abusive environments? Taxing billionaire owners at a higher rate than their menial employees? Plenty of possible responses to ponder.