I lived in a VM cable area for two years now, I was perfectly happy with Virgin until the DPI rollout. To be fair at least they told us about it unlike BT. I have always got the speed I was promised, if you could find a server fast enough to fill the line. And as far as caps go, they where also clear about it and even upgrade the cap or turn it off when possible.
But DPI was the last straw for me. Most of the other things where technical problems to do with networking, DPI is not, It is spying for the sake of greed and puts the cost on to us customers, who don’t need it for any reason.
So when I went to cancel my service, I was told that I would have to finish my contract with them or pay off the rest of the contract!!!. After a few emails and calls I gave up, only had three months left. I still think it is outrages that they will not let me go, since they are the ones that broke the contract with me.
Now I am off, back to ADSL land. At least I can switch providers if they start using DPI.
Been looking at some of the LLU in my area. It looks like it might be better to stick with the devil I know.
I like the look of these guy’s http://www.aaisp.net.uk/.
But with my usage it would cost a fortune.