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+ - SPAM: Flickr/Facebook/Google changes prompt big backlash 1

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destinyland
destinyland writes "How should web services respond when their users are revolting over unannounced changes to their web services? One analyst explains it this way. "There is backlash to change, simple as that." (Thursday's upgrade to Flickr's "Recent Activity" page has already prompted over 3,700 angry posts.) And his solution? Giving users a way to opt out. "You can dismiss it," Yahoo's Tapan Bhatt tells the New York Times, "which is stupid. Or you can try to understand what it is that users are telegraphing." One Facebook user has even launched a group just to protest forced web page designs, and angry activists have even tried swamping Google's headquarters with phone calls and emails to the developers and executives behind recent changes to the iGoogle homepages."
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Flickr/Facebook/Google changes prompt big backlash

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