According to a letter C I Host officials sent customers, "at least two masked intruders entered the suite after cutting into the reinforced walls with a power saw, [...]
During the robbery, C I Host's night manager was repeatedly tazered and struck with a blunt instrument. After violently attacking the manager, the intruders stole equipment belonging to C I Host and its customers."
To aggravate the situation, C I Host representatives needed several days to admit the most recent breach, according to several customers who said they lost equipment, all the while reporting the problems as "router failures"."
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