Tech_Maker_and_User (1102125) writes "On Friday, May 11, I had funds from a customer deposit become unavailable to me from my PayPal account. When I called as to why I could not retrieve the funds I was informed by the customer service rep that there is a technical problem and that the problem would soon be resolved. After the weekend, I found that my funds were still unavailable to me for the one deposit. I decided to dig a little deeper and called back but this time spoke to a PayPal customer service representative named Kim. When I asked about the technical issue, she responded, "Do you mean the one plaguing PayPal?" She stated that PayPal recently applied a large system update which has produced this error. "We can see your deposit, but it doesn't reflect in your balance", said Kim. "We have a lot of developers working on this problem even over the weekend, but we cannot give an exact date as to when the problem will be resolved." Kim stated that they are not applying provisional credits because they chose to fix the problem and estimated that it wouldn't be long before the problem is resolved. She added my PayPal account to the "list" of other PayPal accounts that are experiencing this issue."