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+ - Motorola's Customer Service Number = XXX Advert.

Submitted by
arhhook
arhhook writes "So, I bought a Motorola L6 off E-Bay. This L6 worked great for about a month, and then refused to turn on completely. I called customer service for Motorola and asked about the warranty information. They said to send it in, and gave me the address. I sent the phone in, and got it back a few weeks later stating that the problem could not be fixed in the United States because the phone was manufactured overseas, and we did "not have the technology" to fix the phone here in the States. They told me to contact the Motorola in the country where it was manufactured in. According to Motorola's web site , the phone number for Singapore's customer service is a 1-800 number, and I figured this would be good to try to save my phone bill from calling overseas. I called the number and was greeted by an advertisement for a phone-sex hotline, and after the recording played, number hung up. I checked the number multiple times to try to figure out if I dialed wrong and that the number matched the Motorola Site, and it did. I'm not sure how often these things happen, but I wasn't too thrilled about that, I just want my phone fixed. To further anger me, a Motorola rep. tried to direct me where to go to get the real number, and it turns out to be the same site I got it from. According to them, my next task is to try to call the UK and see what they can do. Has anybody run into anything similar with Motorola or other companies?"

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