carlmenezes writes "Could Linux end those constant tech support requests from your relatives? According to Selva's blog, the answer is a resounding yes and he's been free of tech support woes for some time now. He details the setup, why he chose Ubuntu versus Windows and what else he added on. According to him, it only took a couple of hours to "train" his parents on the new system. Is this an indicator that Ubuntu may be actually approaching that oh so elusive goal of usability that it seems even Windows could not get a handle on?"