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The Internet

Submission + - Clearwire ISP not "Supporting The Troops"

Teancom writes: "In an email sent to all (international wireless ISP) Clearwire resellers this morning, Matt Saunders (Boise Idaho's regional sales manager) highlights some changes that have gone into effect as of September 1st. Of interest is the one below:
2. Beginning September 1st all subscribers will be held to their contract obligations even if they are redeployed or reassigned within the military. Our attorneys and outside counsel have reviewed the Soldiers and Sailors Act. Their determination is that the act does not apply to Clearwire service. To avoid chargeback's, and disgruntled customers, please make this very clear to all military prospects at the point of sale.
While this isn't the only customer-unfriendly change (they are also dropping their 30-day guarantee and are now charging a cancellation fee if you move out of their coverage area during your contract), this is seen as another blow to the families of those that — whether you are for the war or against — are dying in our name."

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