Healthcare.gov, a key piece of the Affordable Care Act, often referred to as ‘Obamacare’, is a website from the US Department of Health and Human Services (HHS) that allows uninsured US citizens to shop for new health insurance plans. However, the $630 million website has been plagued with problems since its launch on 1 October 2013, including outages, slow page loads and users not being able to complete applications.
Over a month since the website’s launch, an analysis has found that standard website design optimisation practices, that have been around for years, have still not been applied. This leads to too much content being downloaded by the site, which continues to slow it down.
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