jfruh writes: You're a longtime techie whose IT skills have won you a promotion to manage a stable of programmers or engineers. But now you've got to tackle an entirely different set of problems. The abilities to write, to delegate, to manage conflict — these get tarred as "soft skills," but they can be hard to learn, and are crucial for running a department. Link to Original Source
The most difficult thing in the world is to know how to do a thing and to
watch someone else doing it wrong, without commenting.
-- T.H. White