"As if that news wasn't' troubling enough, it appears that a pivotal makeover of Microsoft's ubiquitous Windows operating system seems to have done more harm than good since the software was released last October."
Another article said IDC originally expected a drop, but only half the size.
I think people going to buy new PCs as often as they do cars — or even refrigerators. They're appliances. Microsoft should have realized it, and innovated in a new field instead of trying to update the old stuff. Maybe it's scroogled."