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Submission + - The Fine Art of Corporate Fibbing (blogspot.com)

DougDot writes: Word has it that the good folks at Google's Device Support hotline (1-855-836-3987) are still telling people who call in to complain about the wifi and bluetooth issues with their Nexus 4 phones one of two little white whoppers: [...]
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The Fine Art of Corporate Fibbing

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If a subordinate asks you a pertinent question, look at him as if he had lost his senses. When he looks down, paraphrase the question back at him.

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