Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror

Slashdot videos: Now with more Slashdot!

  • View

  • Discuss

  • Share

We've improved Slashdot's video section; now you can view our video interviews, product close-ups and site visits with all the usual Slashdot options to comment, share, etc. No more walled garden! It's a work in progress -- we hope you'll check it out (Learn more about the recent updates).

×

+ - How to deal with service providers that make it purposely hard to leave?

Submitted by DrHappyAngry
DrHappyAngry (1373205) writes "After calling Tmobile to look at getting out of my contract for unnacceptable service throughout Downtown Seattle, I found that they require a snail mail letter or fax. They also require a copy of ID or utility bill showing my address, which would not even show the locations that are problematic, such as my office. The service quality is at the point where most buildings in the core of a major city are not even able to be serviced by their network. How do you deal with a provider that is out to make it as impossible to leave as they can? Asides from posting this to /. how else can they be publicly shamed? I was very upset when they told me this, and in fact told them "This isn't 1980, nobody uses that anymore, and this is for the sole purpose of making it more difficult to terminate the contract.""
This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

How to deal with service providers that make it purposely hard to leave?

Comments Filter:

To err is human -- to blame it on a computer is even more so.

Working...