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+ - How an Amazon engineer's slip-up started a 20-hour Netflix cock-up->

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iComp
iComp writes "An Amazon engineer hit the wrong button on Christmas Eve, deleting critical data in its load balancers and ultimately knackering vid streaming biz Netflix for 20 hours.

The Netflix outage hit customers in the US, Canada and Latin America on 24 December, particularly those using games consoles and mobiles to watch films, while desktop Mac and PC users suffered time-outs and delays. A mistake at Netflix's hoster — Amazon Web Services — caused the downtime and Amazon's developer team worked through the night into Christmas morning to get the problems fixed by 8am 25 December."

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How an Amazon engineer's slip-up started a 20-hour Netflix cock-up

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