An anonymous reader writes: I don't know about all of you, but is seems like I am constantly being asked to help others with computer problems. Of course I don't mind doing others a favor and helping out, but much of the time these problems are easily solved with a simple search on Google. This article easily explains a good way to generate search terms for troubleshooting computer and software problems. Read and pass on to your mom, your sister, your grandpa, whoever asks you for computer help. In no time they will be solving their own problems.