Please create an account to participate in the Slashdot moderation system


Forgot your password?
Take advantage of Black Friday with 15% off sitewide with coupon code "BLACKFRIDAY" on Slashdot Deals (some exclusions apply)". ×

Submission + - IBM Watson to replace salespeople and cold-callers (

An anonymous reader writes: After conquering Jeopardy! and making inroads into the diagnosis of medical maladies, IBM's next application for Watson is improving sales and customer support. Companies will be able to simply fill Watson (or rather, DeepQA) with domain-specific information about products and services, and sit back as it uses its natural language processing skills to answer the queries of potential customers.

The potential benefits are huge. Watson could either augment existing sales and support teams, or replace them entirely.

Also, in a beautiful and self-fulfilling twist, the first application of this re-purposed Watson will be be internally, at IBM, to help sell more IBM Watsons to other companies...

This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

IBM Watson to replace salespeople and cold-callers

Comments Filter:

The brain is a wonderful organ; it starts working the moment you get up in the morning, and does not stop until you get to work.