Catch up on stories from the past week (and beyond) at the Slashdot story archive


Forgot your password?
Back for a limited time - Get 15% off sitewide on Slashdot Deals with coupon code "BLACKFRIDAY" (some exclusions apply)". ×

Submission + - Apple instructs support reps to refute malware (

nam37 writes: In an internal support article leaked to ZDNet, Apple instructs its call center representatives on how to handle calls from users reporting that they have a machine infected with the “Mac Defender” malware trojan. “AppleCare does not provide support for the removal of the malware,” reads the memo. “You should not confirm or deny whether the customer’s Mac is infected or not.” Apple has yet to issue a public statement about the software’s existence or infection levels.
This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

Apple instructs support reps to refute malware

Comments Filter:

Are you having fun yet?