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+ - How best to manage Call Center PCs? 1

Submitted by sabre307
sabre307 writes: I recently took a position running a network for a company with a call center. The previous administrator has locked down the users through group policy so tight that they can't even install plug-ins for IE so they can access business related websites. I would like to ease the restricitons a bit on the users, but would like to keep the environment as safe as possible from spyware and viruses. I have been considering some options like PXE boot where I could maintain a clean image that has the necessary software, can be easily modified if needed, and would allow the users to run as a local admin on the PC without fear, as any damage done would be reversed on reboot. I would love to know what the /. community thinks of this idea, and any other solutions you may have found that work well.
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How best to manage Call Center PCs?

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