Queensland Health Management suggested unpaid workers turn to charity, and in an e-mail offered free coffee as compensation (later retracted to just one cup, and not large, and hazelenut is extra!) To add insult to injury on the day of the first run when problems were apparent, management celebrated with a roof-top party at department's expense. A year ago IT Minister Robert Schwarten boasted the new payroll system was most complicated system ever seen in Australia. Health Minister Paul Lucas was warned nine months ago the system was headed for disaster, but claims not to have read the memo until last week. Is this the most bungled IT installation of all time? Surely a payroll system would be thoroughly tested? How did it ever get signed off? How could a payroll system cost $40M anyway? How can IBM and SAP justify those sort of fees? Now KPMG will profit from cleaning up the mess.
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