For those with high profile celebrity clients, stating that "Google employees can read your stuff" will usually end the conversation right there, but for smaller practices I often get a lot of pushback in the form of "What's wrong with trusting Google?" and "Google's not interested in our email/calendar". Weighing what they see as a tiny legal risk against the promise of Free IT Stuff(TM) becomes increasingly difficult in the face of the clear functionality/usability/ubiquity that they experience when using Google at home. So my question to the Slashdot community is this:
Are they right? Is it time for me to remove the Tin Foil Hat from their confidentiality obligations and stop resisting the juggernaut that is Google?
If not, what's the best way to clarify the confidentiality issues?"