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AT&T Businesses Canada The Almighty Buck Your Rights Online

AT&T Charges $750 For One Minute of International Data Roaming 321 321

reifman (786887) writes 'Last week, AT&T shut down my data service after I turned roaming on in Canada for one minute to check Google maps. I wasn't able to connect successfully but they reported my phone burned through 50 MB and that I owed more than $750. Google maps generally require 1.3 MB per cell. They adamantly refused to reactivate my U.S. data service unless I 'agreed' to purchase an international data roaming package to cover the usage. They eventually reversed the charges but it seems that the company's billing system had bundled my U.S. data usage prior to the border crossing with the one minute of international data roaming.'
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AT&T Charges $750 For One Minute of International Data Roaming

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  • Dump ATT (Score:2, Funny)

    by Anonymous Coward on Thursday June 05, 2014 @03:10PM (#47174073)

    When I finally dumped ATT (after twice shutting off my service while having paid them in full) my life took a turn for the better. A week or so after dumping them I got a call from ATT customer retention trying to get me back. When I told them that their billing is messed up and I would rather cut off the end of my finger and write letters in blood using the post office than go back to ATT the rep said "Many people have told me the same thing.". After hanging up I'm not sure she referred to the billing mess or the writing in blood part.

  • by gstoddart (321705) on Thursday June 05, 2014 @03:38PM (#47174319) Homepage

    God ... the courier font ... it burns

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