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Canada Businesses

Best Buy Kills Off Future Shop 198

Lirodon writes: Future Shop, a Canadian electronics chain that was bought by Best Buy in 2001, but continued to operate in parallel with the newly-opened Canadian locations of the U.S. retailer, is no more. Today, the company abruptly announced the closure of the Future Shop chain, and the permanent closure of 66 of its remaining 131 locations. The remaining 65 Future Shop locations (specifically, those that weren't within driving, or even walking distance of a Best Buy to begin with) will be converted to Best Buy stores over the next few days.

This is just the latest step in Best Buy's efforts to downsize its Canadian operations and focus on online retail. The new, downsized chain will consist of 136 Best Buy stores (and 56 of the small Best Buy Mobile stores) in Canada. Still, it's sad to see such an iconic brand killed off like this.
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Best Buy Kills Off Future Shop

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  • FTA (Score:5, Insightful)

    by kimvette ( 919543 ) on Saturday March 28, 2015 @04:04PM (#49362081) Homepage Journal

    Best Buy joins other retailers that are feeling the pinch of more shoppers making purchases online and giant e-commerce rivals such as Amazon Inc. stealing business.

    "stealing business?"

    Really?

    I want to buy certain items locally - like the Roccat Ryos MK Pro with blue switches, the ROG Swift monitor, and stuff like that. Best Buy doesn't stock them and I've got Amazon Prime, so why would I order from Worst Buy and wait 3-5 days for an item when I can get it next day for $3.99 shipping? (as far as why Best Buy doesn't stock the ROG Swift when they are among a very small handful of authorized retailers for that model, I have no idea.) I could drive 70 miles to Micro Center down in MA, but then I'd also have to pay sales tax. So, when I buy that monitor, I'm going to get it from Amazon.

    Amazon sells MANY things brick-and-mortars don't any more. Want to find a good precision screwdriver set? I can't find a good set at Sears any more, nor Home Depot, nor Lowes, or smaller hardware stores, nor at Best Buy, or even harbor Freight. Sooo, where do I turn? Amazon.

    Ass Kickin' ghost pepper hot sauce - I cannot find it anywhere local. So, where do I order that from? Amazon. Amazon stocks darn near everything you can imagine.

    • Re:FTA (Score:4, Informative)

      by Guspaz ( 556486 ) on Saturday March 28, 2015 @06:30PM (#49362571)

      Because Amazon Canada's selection is pretty terrible compared to Amazon USA. Best Buy sells the ROG Swift monitor for $900, with free shipping or local pickup. Amazon doesn't sell the monitor directly, has it for $1000, and doesn't offer free shipping at all (due to them not selling it directly).

      • by guises ( 2423402 )
        Yeah, the grandparent sounds like an American:

        I could drive 70 miles to Micro Center down in MA, but then I'd also have to pay sales tax.

        Implying, I guess, that he wouldn't pay sales tax if he ordered online. That's how it works in the US anyway.

      • by tlhIngan ( 30335 )

        Because Amazon Canada's selection is pretty terrible compared to Amazon USA.

        Exactly.

        Amazon Canada is the whole reason why Canadian online shopping is such a terrible experience.

        First off - Amazon Canada is NO CHEAPER than retail. I'd find stuff cheaper at Future Shop/Best Buy than at Amazon. Most Canadian retailers are like that - online prices generally aren't great - if you're savvy, you can find it available at the brick and mortar cheaper and available right there. And, save the shipping since few Cana

        • Re:FTA (Score:4, Insightful)

          by David_Hart ( 1184661 ) on Sunday March 29, 2015 @03:18AM (#49363923)

          Because Amazon Canada's selection is pretty terrible compared to Amazon USA.

          Exactly.

          Amazon Canada is the whole reason why Canadian online shopping is such a terrible experience.

          First off - Amazon Canada is NO CHEAPER than retail. I'd find stuff cheaper at Future Shop/Best Buy than at Amazon. Most Canadian retailers are like that - online prices generally aren't great - if you're savvy, you can find it available at the brick and mortar cheaper and available right there. And, save the shipping since few Canadian retailers other than the big guys (Future Shop/Best Buy, Amazon, Walmart, etc) offer free shipping.

          Amazon.ca does have some stuff that is cheaper. The problem is that Amazon.ca has next to nothing in comparison to Amazon.com. For example, my sister bought a high end ASUS laptop a few years back for about $200 cheaper on Amazon.ca than it was on Amazon.com. Also, my Dad bought some replacement batteries for his portable battery packs with free shipping for a better price than he could get them anywhere local and for a price similar to the Amazon.com prices. For the most part, though, it seems that Amazon.ca is a placeholder. It doesn't look like Amazon is serious yet about growing in Canada.

      • I'm not talking about computer equipment, I'm talking about TVs, receivers, home theater equipment, headphones and the like. That's where they're losing most of the business to showrooming. And it's not just Amazon, there's a ton of other online sites to buy from after you go to Future Shop and see what you like.

    • by caseih ( 160668 )

      Home Depot carries the best little set I've owned:

      http://www.homedepot.com/p/Hus... [homedepot.com]

      I have probably bought half a dozen of them as they are super handy. If you take out the little plastic insert in the handle, you can put all the bits in the handle also.

    • Yes, "stealing business". It's called showrooming, and there's even apps for that. You go down to the local Future Shop or Best Buy and kick the tires of whatever thing you were thinking of buying online but can't see before delivery and then when you find one you like you check its price on Amazon or wherever else and if it's cheaper online after shipping you make your purchase. Frequently you buy online and the retailer has now lost a sale to an online company despite being the one that showed you the

  • by c ( 8461 ) <beauregardcp@gmail.com> on Saturday March 28, 2015 @04:38PM (#49362217)

    The real surprise is why it took so long? 14 years is a heck of a long time to be running large redundant stores. From the parking lot of my local Future Shop, you could literally see the Best Buy store, and neither store was ever busy enough to really justify having two so close together, and I've heard that some were so close as to share a parking lot. It might be different if there were significant differences in the product lines they carried, but as it is it never really made much sense.

    • Yep, the nearest pair of Best Buy/FutureShop to me here in Winnipeg actually shared a parking lot. Never understood why both were kept open, unless it was a regulatory requirement of the merger. Knowing that they were owned by the same parent company, I shopped more at Best Buy than FutureShop because Best Buy sales reps were not on commission while FutureShop sales reps were (and, as a result, tended to be very pushy).
      • by c ( 8461 )

        I shopped more at Best Buy than FutureShop because Best Buy sales reps were not on commission while FutureShop sales reps were (and, as a result, tended to be very pushy).

        It might be a local thing, but I've found that the Future Shop employees generally leave... sorry, left me alone unless I hunted one down and asked questions. The few times I bothered with Best Buy I either couldn't find an employee willing to answer questions or couldn't find the product I needed.

    • Must of been some requirement of the merger.
      • by c ( 8461 )

        I wouldn't be surprised if there was requirement like that... maybe 5 years on the outside. But 14 years?!? That's eons by corporate standards.

    • Canadians might not say it or act like it, but they are quite nationalistic when it comes to brands and companies. What I've seen is that american brands have had trouble penetrating that market because preference goes to the incumbent local company. Target is struggling to gain acceptance, Canadian Tire is still the go-to, and even major e-tailers like Newegg have trouble over the other Canadian e-tailers. Hell, Sears seems to have won mindshare by having a little maple leaf in their Canadian logo. The

      • by c ( 8461 )

        What I've seen is that american brands have had trouble penetrating that market because preference goes to the incumbent local company.

        There's a certain amount of truth there. But there are also counter-examples. Walmart, in particular, destroyed quite a bit of the competition (Woolco, K-Mart, Zellers, etc).

        And then there's cross-border shopping...

        Target is struggling to gain acceptance

        Well, not anymore. The best I can determine is that Target's approach to the Canadian market was to push brand recognition,

  • My wife and I bought our first television (way back in the pre-HD, pre-flatscreen days) from our local Future Shop - back when they were still in the U.S. Big 27" screen... darn thing weighed close to 100 pounds. Even when I was young, that thing was a bear to move single handed.

    Wait - why are memories of that horrible old beast of a television making me feel nostalgic?

    • by JustOK ( 667959 )
      Your synapasses are creating neuralreruns, something like rechargeable battery memory, or a screenburn. Avoid blue crayons for a day or two.
  • Futureshop and BestBuy were literally on the same street, less than half a klick from eachother in my town. I never went to BestBuy because the one time I was there, the dumb blonde behind the counter berated me for buying the kind of keyboard I wanted.

    Anyways, since Futureshop is closed now, I went to WorstBuy to see if I could get a 7200 rpm 2.5" HD, or an SSD of any kind. No SSD's anywhere, only 2 2.5" HD's, both 5400rpm. Crap... Then I passed by the cables because I needed a couple short ethernet cables

    • by caseih ( 160668 )

      Your mistake was going to Best Buy to find a cable. You're better off going to Princess Auto of all places to find cheap ethernet patch and HDMI cables. No hard drives though. And everything smells like smokey rubber.

      • by Straif ( 172656 )

        The check out line of Loblaws (Canadian grocery store chain) has better and cheaper HDMI cables than FS and BB and even they are overpriced @ $5 each but if you absolutely need an HDMI cable and a box of mini-wheats and don't feel like making two trips then you go with what's available. At FS and BB prices for cables, I absolutely would make a second trip to another store.

    • by ADRA ( 37398 )

      *shudder* the worst thing you could ever do is buy compters hardware at a retail chain. Their margins are astronomical compared to the small very lean computer resailers that have been doing good business for many years. The only time I look at retail for computers is during boxing day / black friday, and even then its unlikely to convert a sale unless its been very discounted (and at least comparable to other shops prices).

      • by Straif ( 172656 )

        I used to buy all my hard drives and occasional RAM upgrades at FS and BB because of their price match policy. While they won't price match real computer stores directly (because real computer stores don't sell retail versions) occasionally one would have a sale where their prices were comparable or even better and then I'd go to whichever ones didn't have the sale and get their 110% price match.

        Because of their astronomical markups, when one would actually sell something for real market prices, it wasn't

  • Kinda sucks (Score:2, Interesting)

    by Anonymous Coward

    I kind of liked Futureshop. They usually had what I wanted and the service wasn't too bad. Kind of fun wandering around when you're bored too.

    A great band (The Sycamores of Halifax), which broke up years ago, even wrote a song about having nothing to do and going to Futureshop. Since The Sycamores are basically forgotten by the internet, here's the song, 'Future Shop Monday':

    http://picosong.com/V2r8/ [picosong.com]

    http://picosong.com/download/V2r8/ [picosong.com]

  • Future Shop salespeople were pushy.

    Best Buy had overpriced outdated items that could be bought far cheaper online.

    • by ADRA ( 37398 )

      Well at the time (probably up till now), future shop staff were commision. That was one big diff between the two units.

      If you want pushy, try visiting Visions. They make car salesmens and realtors look classy!

  • I'm not sad that Future Shop is finally being killed off. They were already dead once Best Buy purchased them. Best Buy and Future Shop stores were virtually identical.

    I remember shopping at the original future shop to buy 5.25" Floppies and dealing with the pushy salespeople were not a good memory. Sure it was one of the few Canadian tech store brands, but definitely I'm not shedding any tears now that it's finally completely dead.

    RIP Future Shop
  • Why do we allow these mergers in the first place? Oh yeah profit.

  • Unless you mean iconic in how they try to make the cheap TVs purposely look bad to sell the expensive ones, and then tack on a $7 HDMI cable that somehow rings up as $89.

Lots of folks confuse bad management with destiny. -- Frank Hubbard

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