Facebook More Hated Than Banks, Utilities 332
jfruhlinger writes "According to the American Customer Satisfaction Index, Facebook raises a lot of ire among its customers — more than Bank of America or AT&T Mobility. This bodes ill for the company — as blogger Chris Nerney points out, many of the others on the most-hated list are utilities and other companies with monopolies, which can hold customers despite bad service. At least Facebook edged out MySpace." Unsurprisingly, the most important thing about Google+ is that it's not Facebook.
Re:Facebookusers are more open minded than most BL (Score:3, Informative)
He's a known troll. He is neither a chiropractor nor a doctor, nor in fact does he care about the subjects in question in the slightest. He only posts in every thread he can shoehorn alt med crap into for the sole purpose of generating flamewars. Stop feeding him.
WRONG - you are not Facebook's "customer"! (Score:5, Informative)
You are Facebook's PRODUCT... not their customer. Their customer is the advertisers. Their only motive is to not piss you off enough to go away.
Re:But it's still Google... (Score:5, Informative)
Re:But it's still Google... (Score:4, Informative)
Takeout is only an example. The Data Liberation Front [dataliberation.org] page has information for almost(?) all Google services.
Re:Facebookusers are more open minded than most BL (Score:2, Informative)
Re:Facebookusers are more open minded than most BL (Score:2, Informative)
Pizza analogy guy wasn't much of a troll. His posts were often entertaining, but rarely spawned many long threads in reply. Not sure about the ladyboy aficionado - his posts are apparently such obvious trolls that they are always below my threshold, so clearly not a very good troll. Dr Bob seems to be at -1 now, but he's had quite a few troll posts at +5 in the past, and they tend to last long enough above -1 to spawn long reply threads (like this one).
The only other persistent troll with this kind of track record is commodore64_love, but I always get the impression that he actually believes his trolls, which takes some of the fun away.