WiiConnect24 Update Causing Issues For Wii Owners 148
An anonymous reader writes to mention coverage on IGN of an ongoing issue with a WiiConnect update. A faulty update may be causing some Wii consoles to become inoperative. Nintendo is replacing affected consoles, free of charge. From the article: "Several error codes have been reported so far, but the most prevalent of them are 110213 and 32002. We contacted Nintendo about this issue, and they filled us in on what you should do if you find yourself in this predicament. Currently, Nintendo has two options in place to resolve the problem. If you do not have any data saved to your system that is important to keep, then you can contact Nintendo customer service and they will ship a new console to you in 3-4 business days. However, if you do have important data saved to your system, then things get a little trickier"
Re:Similar, less severe problem (Score:3, Interesting)
Re:Wow Zonk (Score:5, Interesting)
The difference is the rate of failure with Nintendo is usually much lower and they have an excellent returns policy. I'll give you an example.
About 10 years ago my SNES broke a week before Christian. We contacted nintendo and they sent us a new one no questions asked and you know what really sold me? They gave me a couple of t-shirts, a huge bag of badges and stickers. All because it died just before Christmas.
When Sony give a fuck about their customers like I saw Nintendo did then we'll talk about the bad press. Untill then I'll judge Sony on their actions.
The real problem here (Score:3, Interesting)
Re:What is wrong with this picture? (Score:5, Interesting)
However, there is a catch to this particular story. According to the reports, Nintendo is telling Wii owners that it's not the firmware update itself or anything the owner did. Some of the units apparently have defects. When the firmware update is applied, it's exasperating the defect, causing strange behavior. The reports of the problem seem to confirm this, as the system doesn't completely brick. (i.e. it still boots into the menus) But since it is unable to play games, it might as well be bricked.
As if backups weren't hard enough... (Score:3, Interesting)
That is why open systems are essential for storage. But hey I guess people are weened on DVD and its ilk so they expect to be unable to back up their data.
Re:Wow Zonk (Score:2, Interesting)
Re:Uhm.. Nintendo Support is top notch (Score:2, Interesting)