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Linux Users Banned From World of Warcraft? 515

Turmoyl writes "Many Cedega (formerly WINEX) users claim to have been mistakenly caught up in a security sweep of the U.S. game servers performed by Blizzard's World of Warcraft Game Master (GM) staff. Affected users received the same strongly-worded 'Notice of Account Closure' email messages that true bot users did, in which they were accused of the 'Use of Third Party Automation Software.' While diagnosis of this event continues early speculation points to Blizzard's use of the Warden anti-cheating spyware application that is bundled with World of Warcraft, and the odd things that may have been produced by it when it was run via Cedega. Emails to World of Warcraft's Account Administration staff continue to go unanswered while the list of affected people continues to grow."
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Linux Users Banned From World of Warcraft?

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  • WoW & Ubuntu (Score:3, Informative)

    by Anonymous Coward on Wednesday November 15, 2006 @02:02PM (#16855278)
    There's a Wine package for Ubuntu that fixes a couple of bugs associated with WoW. The howto can be found on the excellent Ubuntu wiki at https://help.ubuntu.com/community/WorldofWarcraft [ubuntu.com] and details the instructions. It's pretty much a download the package and double click it, then run 'wine WoW.exe -opengl'. This ban rumor pops up periodically but I have yet to encounter any problems.
  • by Turmoyl ( 958221 ) on Wednesday November 15, 2006 @02:02PM (#16855286)
    New information in the thread on the TransGaming forums linked in the original article shows that European Cedega users that play on European WoW servers are affected as well.
  • Re:No Wai !! (Score:1, Informative)

    by Anonymous Coward on Wednesday November 15, 2006 @02:07PM (#16855382)
    The issue here isn't one of platform - Blizzard is mistakenly labeling certain users as "cheaters", and invoking the TOS in error. If their intent was to ban any unofficial platform, then they would have done so outright, rather than through an unintended consequence of an overly-aggressive anti-bot measure.

    Blizzard's intention never has and never will be to force users away from unsupported platforms - why in the hell would they give up all that revenue, simply to antagonize Linux users?
  • No. (Score:3, Informative)

    by keyne9 ( 567528 ) on Wednesday November 15, 2006 @02:11PM (#16855456)
    I use linux, and I was not banned. Could we calm the knee-jerk reactions just a bit?
  • by keyne9 ( 567528 ) on Wednesday November 15, 2006 @02:15PM (#16855496)
    Drysc [worldofwarcraft.com] (Blizzard poster) confirmed that "[a]n operating system would not produce a false positive[...]." So, no. This does not appear to be targetting linux/alternate OSes.
  • Re:No Wai !! (Score:5, Informative)

    by HermMunster ( 972336 ) on Wednesday November 15, 2006 @02:29PM (#16855768)
    Blizzard has worked with the people at Cedega to make the product work properly. One known issue they helped the linux community with was when the mini map used to cause the screen to freak out. The Cedega team worked with the Blizzard developers to come up with the solution to the problem.

    Don't say that it isn't supported. No, officially it is not, but it is unofficially.

    As for him being modded as a troll--it would seem he is a troll. He is speaking out his arse without any knowledge nor history on the subject.
  • by Mike Micelli ( 101524 ) on Wednesday November 15, 2006 @02:32PM (#16855818)
    You don't get experience in WoW for killing too far below your level. A mob's name is color coded.

    Red means the mob is a much higher level than you and you will probably die trying to kill it.

    Amber means that the mob is higher level than you, and you will have quite a fight on your hands that will probably end in your demise.

    Yellow means the mob is within a few levels of you.

    Green means the mob is lower level than you, and you will get reduced xp for killing it.

    Gray means the mob is way below you and you will reciev NO xp for killing it.

    The only reason for grinding gray mobs is for cloth, or other crafting supplies.
  • by SilentChris ( 452960 ) on Wednesday November 15, 2006 @02:36PM (#16855900) Homepage
    As for the whole affair... It's Blizzard. They've apparently got a singular attitude about Linux users that
    started with the period around Starcraft forward. I wouldn't buy any title from them right now and for some
    while to come- you just don't treat customers or potential customers the way they seem wont to do.


    What you just said would make sense if they weren't RUNNING WOW ON LINUX SERVERS. Their database environment has been Oracle on Linux since the game was released.

    http://www.blizzard.com/jobopp/senior-oracle-datab ase-administrator.shtml [blizzard.com] (Granted, they're looking at HP's *nix right now, but that's probably because HP gave them a deal on blade servers).

    Blizzard has nothing against Linux users. Their main beef is with cheaters, and I'm sure these accounts will be reenabled. But some Linux users (incorrectly) jump to conclusions that they're being targeted.

    Their previous beef was about bnetd allowing people to play online without buying games. They could care less if people played the game on Linux, they just wanted to make sure people went through official servers and paid to play the game. Again, some Linux users jump to conclusions that Blizzard was targeting the Linux userbase in general.

    Poor assumptions make poor arguments. Incorrect assumptions make faulty ones. If you're assuming Blizzard hates Linux or Linux users, you're incorrect. They wouldn't be using the OS themselves if that was the case.
  • What's the problem? (Score:1, Informative)

    by Anonymous Coward on Wednesday November 15, 2006 @02:58PM (#16856288)
    I've been playing WoW through wine and FreeBSD 6.1 for at least a month now; it works perfectly.

    I've spoken to at least two GMs about the issue, asking whether this is legitimate; they tell me that I might be flagged, but that if I tell the account management team that I'm just using Wine, they can confirm that. I've also posted in General about it, with a couple of green posts afterwards, and no one locked the thread or anything.

    When using the Blizzard Updater, I'm noticing some Warden-looking stuff to stdout, in the form of 'I see Blizzard Updater 52%\nI see Wine Systray Listener'... not exactly sure if that's all it does, but it seems harmless enough for my purposes.

    I'm curious why Cedega is specifically being targeted. I'm also wondering why people use Cedega over straight Wine for this particular game...
  • by keytoe ( 91531 ) on Wednesday November 15, 2006 @02:59PM (#16856316) Homepage

    Your analysis falls down when you consider that there have been no reports of any Mac users being targeted by this. There is no Warden process or anything resembling a rootkit on my system when I start up the client. Just one process: World of Warcraft. I suppose they could just be excepting any client that reports as being run on a Mac, but if that were the case, all of the people working to hack the system would just switch to running on a Mac. I suspect there is a bit more to the method that they're using and have heard rumors of them using things like 'multiple logins to the same account from different IPs' and other indicators. Perhaps the linux emulators are doing something that trips one of these other detection mechanisms.

    I believe that for the most part Blizzard is handling the cheating by making the client as dumb as possible and not trusting it for anything other than 'requests'. The design philosophy is centered around the client 'asking' to do something and the server saying 'yes' or 'no'. There isn't a way for the client to say 'Put this character at position x,y', there is only a way for a client to request to move along a vector. The server then reports the current position back to the client. That doesn't mean that hacks haven't ever happened - but those have been cases of the server not strictly following this model and are subsequently patched.

    Of course, this doesn't stop anybody from writing their own client that allows them to automate the request process given they were good enough to spoof being a 'real' client to the server.

  • Re:no answers (Score:2, Informative)

    by Freymour ( 919300 ) on Wednesday November 15, 2006 @03:02PM (#16856364)
    A quick phone call to Michael (Mike) Morhaime, President of Blizzard Entertainment at 949-955-1380 should start the wheels of progress.
  • by Typhon100 ( 641308 ) on Wednesday November 15, 2006 @03:05PM (#16856422)
    Incorrect. First, the built-in scripting language for WoW cannot be used to bot, since it doesn't provide APIs to move, or even to make actions without some sort of user input. The closest you can come is to write a massive if tree so that you only have to push one button. But you still need to be there to click it.

    Also, Blizzard doesn't ban people for using the built-in scripting language, unless of course they find some exploit that lets them do crazy things.

    What they are banning for 3rd party apps.
  • by Anonymous Coward on Wednesday November 15, 2006 @03:08PM (#16856498)
    Uhm, thats EXACTLY what warden does. I've heard it scans the filesystem for known exploit filenames, even reads the titles of your browser windows to be sure you aren't on any questionable (hack/gold) sites.

    Now what about CPA's, or others with sensitive information on the same pc.

    I refuse to make my multi-thousand dollar computer a standalone WoW client.

  • by Typhon100 ( 641308 ) on Wednesday November 15, 2006 @03:14PM (#16856612)
    As I posted below, the LUA interface doesn't provide move commands. Here's what some of the most popular "mods" are:
    • Look/feel changes: These simply change the appearance of the GUI. Sometimes they add more information, like overlaying a % over the enemies health bar, or highlighting party members who are taking damage.
    • Bars: Many of the early addons were to add more buttons, until Blizzard implemented this themselves.
    • Raid: lots of addons help with raiding, like showing the health of everyone in the raid, showing the main tank's target, etc. Also, debuff cleansing with one button press (scans the raid and casts an appropriate cure spell), though this is being disabled by Blizzard in the coming expansion.
    • Additional GUI: some mods don't just modify the existing GUI they add more. A bar across the top listing money, regen rate, your (x,y) location on the map, your XP/hour, your fps and ping, the amount of ammo you have left, etc. For classes with reagent needs it can track those.

    As you can see most add-ons revolve around giving the user more information. The closest thing to botting there is the auto-curing, which is on its way out.
  • by keyne9 ( 567528 ) on Wednesday November 15, 2006 @04:00PM (#16857588)
    http://forums.worldofwarcraft.com/thread.html?topi cId=47009071&pageNo=3&sid=1#40 [worldofwarcraft.com] http://forums.worldofwarcraft.com/thread.html?topi cId=47009071&sid=1&pageNo=3#53 [worldofwarcraft.com] "We have been testing our security software with Cedega. Cedega was used and tested before the security procedures and during the security procedures. From this testing we have yielded no hits, meaning Cedega, by itself, does not incur an account suspension. We have accounts of several Cedega users who have been playing normally during the time that these processes are running. Again, these people are not being suspended simply because of using Cedega or Linux. We are in contact with the people at Cedega and following up with them regarding individual accounts. To answer the OP's question, no it is not against the ToS to use Linux or Cedega. We continue to monitor the situation to prevent cases of false positives and to rectify them if they do occur." - Tseric (Blizzard poster) Again, less knee-jerk reactions.
  • by sillybilly ( 668960 ) on Wednesday November 15, 2006 @04:26PM (#16858136)
    Soon the "Internet" won't support linux. I already keep getting complaints from my bank that my browser is not up to date, which it isnt - mozilla-1.8b1, I don't like Firefox, not feature rich enough, and Seamonkey is a downgrade in features/stability, plus it's not even supported, unlike Firefox. Yahoo video complains that I need flash 9 or 8 to play its videos, and if you go to the macromedia/adobe site, the latest version for linux was guess what? version 7. Then they recently decided to release version 9 beta for linux, but this whole flash ordeal leaves me with a sour taste in my mouth because what's to stop them from pulling this same trick again, on flash version 19? Linux programmers can't keep up with the hidden/nonopen/patented/0wned/p4wned specs of Flash, they can't implement it, plus it's getting overly complicated to keep up with it anyway - what's to keep a company from jerking a spec all over the place and everybody try to keep up? - which means they just need the market share first, like jpeg, gif and mp3 did it, then come and sue everybody over the submarine patents/intellectual property. Yeah, the mp3 and jpeg fees are small, but what's to stop them from armwrestling you into a ludicrous "nonsmall" fee? Flash is a way of hijacking the web, this relatively free and open resource we call the Internet, everybody is vying to 0wn it and make everybody into pay-per-click-p4wns. Whoever can accomplish that, 0wning the internet by hijacking the underlying technology, will be able to blackmail anyone into anything. The Internet is a pretty tasty unowned territory that if you can stick a pole down and claim it under homesteading rules, it's all yours and everybody else is a tenant. I for one don't welcome our proprietary flashpushing overlords, and I'd like to point out that I try to live my life without flash, including nullflashplugin up until youtube came around, and even now I try to resist youtube temptations as much as I can, because youtube could just do fine with some more open mpeg1 type inline media format, or something better, like png replacing jpg that even the holy grail of all nonfree ip stuff, MS decided to use while the gif patents were still active, and they are still using png even today. I find it interesting that there wasn't an attempt to supplant png with something even more embrace-extend-msized image format that'd be pushed all over the web, like wmv is pushed against other media formats. Ms still only got the bitmap as their standard "own" microsoft bmp format, I just can't wait til the days of extended microsoft png, microsoft jpeg, and microsoft mp3 formats show up, of course not compatible with the standard specs because of extended functionality/feature upgrades. Why don't they do that? I mean when the beast does nasty behavior, and you expect it, you cry foul, but you're not suprised or scared, because you know what's going on and happenings fit well into your predictions and worldview, into how you understand things are, but when it acts unpredictably and uncharacteristically, you get very very scared that you can't keep up with what's going on, the pieces of the puzzle don't fit together in your head, and you don't understand thing and lose predicting power. Aha, it's all a mindgame! Throwing support behind linux? Oh my, now I'm really confused.. what the heck is going on?
  • by Zondar ( 32904 ) on Wednesday November 15, 2006 @04:32PM (#16858242)
    It's not a much a difficulty question as it is a cost question. It simply costs more to develop something on multiple operating systems. It's easier if the program can just be recompiled or rebuilt in some development environment, but it's not that easy most of the time (hardly any of the time). And on top of that, it takes time (and money) to test the new client and to provide support when it doesn't work. Since Linux troubleshooting is much more complex under average conditions than troubleshooting a Windows program, your tech support people need to take more time per person, and have to be paid more because it's a more rare skill.

    Bottom line, it costs more than it's worth.
  • by Godai ( 104143 ) * on Wednesday November 15, 2006 @04:40PM (#16858388)
    Seems I was wrong, at least on one point. The ToS & ToU do not prohibit the use of Caldega/WINE. That said, Blizzard has posted saying Warden doesn't flag users using Caldega for suspension. Supposedly they're following up on it now. Sounds like there's more to this than what's on the face of it.

    Read the Community Manager response here:

    http://forums.worldofwarcraft.com/thread.html?topi cId=47009071&pageNo=3&sid=1#40 [worldofwarcraft.com]
  • by Anonymous Coward on Wednesday November 15, 2006 @05:10PM (#16858964)
    My account was also banned, and I'm on windows XP. However, I have no reason why. I certainly wasn't cheating (I had shitty gear, and never got past level .. 31? 30? I forget.). I had not logged on to play since May, my account subscription ran out in July, and I uninstalled WoW in August. I don't care, since I never had any intention of playing WoW again (I found it boring); however I definitly won't be purchasing another Blizzard product.
  • by keytoe ( 91531 ) on Wednesday November 15, 2006 @05:31PM (#16859398) Homepage

    We're talking about different classes of cheaters here. The casual cheater is for sure going to be using pre-written Windows based stuff and would never consider switching platforms. However, there is another segment of cheaters - the professional farmers. These people make a lot of money and would not hesitate to switch platforms if it meant it would further their aims.

    While I'm sure Blizzard wants ALL cheaters stopped, they primarily focus on the farmers with these retaliations as they are the ones that have the largest impact on gameplay for the rest of their users. Historically, they accompany these mass banning announcements with commentary proclaiming some number of farmers were caught in the net.

  • by sineltor ( 312152 ) on Wednesday November 15, 2006 @06:38PM (#16860620) Journal
    There isn't a way for the client to say 'Put this character at position x,y', there is only a way for a client to request to move along a vector. The server then reports the current position back to the client.


    Actually, your parent poster is right. There are some things which the client has direct control over. Movement is one of them - game hacks do allow you to access otherwise inaccessible content. There was a case a few weeks ago of an entire guild being banned because they used a client-side hack to fall through the floor of a dungeon and skip a large amount of content to just fight the boss at the end.
  • by AHumbleOpinion ( 546848 ) on Wednesday November 15, 2006 @08:57PM (#16862628) Homepage
    "We have been testing our security software with Cedega. Cedega was used and tested before the security procedures and during the security procedures. From this testing we have yielded no hits, meaning Cedega, by itself, does not incur an account suspension. We have accounts of several Cedega users who have been playing normally during the time that these processes are running. Again, these people are not being suspended simply because of using Cedega or Linux. We are in contact with the people at Cedega and following up with them regarding individual accounts. To answer the OP's question, no it is not against the ToS to use Linux or Cedega. We continue to monitor the situation to prevent cases of false positives and to rectify them if they do occur." http://forums.worldofwarcraft.com/thread.html?topi cId=47009071&sid=1&pageNo=3 [worldofwarcraft.com]
  • by Anonymous Coward on Wednesday November 15, 2006 @10:37PM (#16863512)
    Glider simulates (poorly) the actions of a normal player playing the game. It requires specific action bar setups because it uses the keys bound to those bars to cast spells, and if you don't bind the keys the way the bot expects, it has no way of knowing unlike the more invasive (and more easily detected) bots that hook into the game itself. It does not use Lua scripting in any way beyond using the interface in the same way a normal person would. All of the logic is contained in an external program.

    Glider is easily detected by anybody who has ever seen it in action, and the GMs catch players and ban them for using it all the time. Glider's own forums acknowledge that much. There isn't a bot around whose play is even difficult to differentiate from a player, even for a novice. Bot authors will generally give you tips for avoiding players and tell you not to bot AFK (which ruins most of the point of botting).

    Simpler programs that simulate mouse clicks and such are used for gaining rep/honor in BGs by avoiding going AFK, for skilling up weapons, and perhaps for slightly automating the process of killing a mob. They don't play the game for you, and there are no Lua bot scripts I'm aware of that can use one of these programs to do so. They might exist -- like I said, it's not outside the realm of possibility -- but if they do they're barely a drop in the bucket compared to external programs like Glider. They will also die for good with the 2.0 patch.

    By the way, playing using a bot is perfectly legal here. It's just against the terms of service and will get you banned under Blizzard's own policy. I assume the same situation exists in Korea, and that the enforcement is either more lax, that people don't report suspected bots as much, or that there is just some cultural difference that doesn't get people in Korea upset when their fellow players cheat.

    Really, the only problem I have with it is that it causes people to arrive at 60 having no idea how to play the game. People who play legitimately aren't generally much better, but at least they have some idea of what their class is good and bad at (except paladins...).
  • Re:No Wai !! (Score:3, Informative)

    by HermMunster ( 972336 ) on Wednesday November 15, 2006 @11:01PM (#16863732)
    Regarding comments on my post and the individual to whom I replied with my posts.

    The guy I commented on was highly uninformed and he made an negative comments about WoW gamers on Linux. In my opinion he's out of touch and he fails to exercise enough self-discipline regarding matters when he has no facts.

    I completely disagree that most people that comment on /. are uninformed posters. I read /. every day. Instead of him attacking WoW users on Linux some have attacked most people that post on /. His comments regarding WoW users on Linux are certainly less egregious than accusing most /. posters as being incompetent and uninformed.

    Let's lay it out:

    1) WoW was written on the Macintosh and ported to Windows (from all I have heard)--indicating that Blizzard recognized that there were other platforms that would be running this game (e.g., on OSX and potentially Linux).

    2) There was a Linux client available before the game went live--indicating that they had initially wanted to release it on Linux.

    3) Blizzard worked with Transgaming to correct bugs in the product when it was made clear that the way certain aspects of the game were written caused problems. Blizzard and Transgaming worked together to resolve the issues and those issues were resolved. From my understanding the cooperation between the two companies still exists.

    4) There's a switch to WoW that allows it to be run in a mode other than DirectX and the Macintosh doesn't support DirectX. Thus opengl is the alternative they provided. Even though PCs support Opengl this switch most likely was intended for other environments other than PCs running Windows.

    5) World of Warcraft has run under Linux since Beta and was in use by Linux users for the approximately 2+ years that World of Warcraft has been live, hence most users had a valid expectation that their continued use of the program under Linux would not result in them being banned.

    6) Cedega is a known entity and it is prominently known as a commercial program used to allow users to run DirectX games (and other Windows games) on Linux. Transgaming has been in business for years.

    The poster appears to have made no investigation into these facts, nor did he allude to having any hint of prior knowledge about these factors. These facts were not included in his post where he essentially dumped on every WoW user running it under Linux. Also, he did not have any direct information from Blizzard as to why their accounts were canceled or whether Blizzard planned to reinstate them.

    He blatantly acted as a Troll and hence he was modded as a troll. This clearly is in direct opposition most other posts on slashdot. Even so, he never came on and retracted nor did he admit going overboard with his conclusions.
  • Re:Poor Users (Score:3, Informative)

    by IamTheRealMike ( 537420 ) on Wednesday November 15, 2006 @11:22PM (#16863924)
    I wrote a patch that mostly fix the sound popping issues, find it here [winehq.com]. Let me know if it works for you.

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