Follow Slashdot stories on Twitter


Forgot your password?
Back for a limited time - Get 15% off sitewide on Slashdot Deals with coupon code "BLACKFRIDAY" (some exclusions apply)". ×

What Inept Billing Software Have You Encountered? 219

Chris asks: "I am a Sprint customer signed up for automatic payments, and over the past week I've found that Sprint has a computer system that does three ridiculously inept things from a programmers standpoint. First, they send a 'Do not send payment...this amount will be charged' bill then a 'Disconnection Imminent' notice for the same amount, within a week of each other. When customer service is called about this, everything appears fine to the customer service rep, and they assure the client that everything is fine. Finally, the computer system shuts down the customer's cell phone for lack of payment, even if the customer has a credit card on file and has given Sprint authorization to use it. What's the worst experience Slashdot users have found with billing systems that don't make any sense?"
This discussion has been archived. No new comments can be posted.

What Inept Billing Software Have You Encountered?

Comments Filter:

Thus spake the master programmer: "Time for you to leave." -- Geoffrey James, "The Tao of Programming"