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My Maxtor Hard Drive Just Caught Fire! 386

Dracos writes "Dell batteries you say catch fire? Well don't worry about that Dell battery, look inside your PC case at your HDD, mine just went up in smoke and flames..." Could be worse. It could be ball lightning. I hear there's a lot of that going around inside servers these days.
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My Maxtor Hard Drive Just Caught Fire!

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  • Re:Overblown Drama (Score:4, Informative)

    by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Thursday August 31, 2006 @12:21PM (#16016589) Homepage Journal
    More excitement can likely be found with exploding motherboard capacitors (due in large part to counterfeit electronics components.)

    The motherboard's power supply caps aren't exciting when they fail. The ones that we had a huge rash of a few years back failed silently (at least in terms of being able to hear them over the fan noise) and just bubbled a little. I let the smoke out of a capacitor once by plugging too much power into it, and all that happened was the little pre-stressed piece at the end burst open like an airbag cover or something, and a bunch of foul-smelling smoke that I ran away from rather than breathe spurted out of it; it was a fairly thick cloud but it only shot out about sixteen inches. Those weren't on a motherboard, but in some dinky (and crappy) powered speakers.

  • by sco_robinso ( 749990 ) on Thursday August 31, 2006 @12:24PM (#16016611)
    Ive worked as a tech for 10 years now, and for every 1 problem I've seen with a Seagate or Western Digital, I see 3 problems with a Maxtor. Both in retail sales and repair, I've just seen too many problems with Maxtor's over the years. They fail about 3x as much as any other brand.

    I know there's people out there who have had problems with all the brands, but overall in tens of thousands of drives I've sold or replaced, the majority of those are Maxtors. A few collueages of mine who also have been doing PC repair for 10+ years also have had the same bad luck with Maxtors.

    This doesn't really suprise me. Although none of my clients' machines will be affected by this, as I haven't put a maxtor in a machine for god knows how long.
  • by Jeff DeMaagd ( 2015 ) on Thursday August 31, 2006 @12:27PM (#16016649) Homepage Journal
    One chip baking is definitely not anything near the danger of a battery baking. Lithium rechargables are pretty dangerous if misused. One EE battery specialist told me that you only need to overcharge a lithium battery by about one percent to risk explosion or damage, which is why the charge limiting circuitry is so important.
  • Short circuit (Score:5, Informative)

    by Derf_X ( 651876 ) on Thursday August 31, 2006 @12:31PM (#16016696)
    I read TFA, and from what I understand, is drive died normally (or a cable came unplugged), like lots of drives do, and when he plugged it in "while it was out of the case" as he says, the contacts on the logic board must have short circuited on the metal surface of the case, which created some sparks. It happened to a friend (who happens to be a computer tech) once when he was checking a faulty drive.

    So in essence, he was not careful with his drive. Hardly a Slashdot story, even less news.
  • by davidwr ( 791652 ) on Thursday August 31, 2006 @12:43PM (#16016817) Homepage Journal
    You have the Mission Impossible virus *joke*.

    If you are lucky you have the crippled version that just blows out the electronics, leaving the data intact. In that case any drive-recovery service can get your data back for a few grand.

  • by dampeal ( 999182 ) on Thursday August 31, 2006 @12:52PM (#16016904) Homepage
    That' me, my site... sorry about the server probs... can only handle around 2200 online at a time.. host can't help me till this afternoon, they are having probs on their end.. and I was holding the drive in my hand by it's sides when it burst into flames.. fun fun -Dracos
  • by DaveM753 ( 844913 ) on Thursday August 31, 2006 @12:52PM (#16016909)
    In 2004 we bought 48 PCs from Dell -- each with Maxtor SATA hard drives. They were model 6Y120M0. 25 of the drives failed within one year. We worked with Dell to proactively replace the remaining drives. At first, Dell was replacing them with model 6Y160M0, which also had a high failure rate. We finally asked Dell to give us ALL non-Maxtor drives. We got a mix of Seagates and Western Digital drives: no problems since.

    Maxtor used to be a good brand. All of our older Dell's have Maxtor drives that are approaching 7-8 years of reliable use. They work great. It's just the drives in the past few years, I guess.

    Now, whenever anything in our office breaks, we joke that it must be a Maxtor.

  • by tommy13v ( 828552 ) on Thursday August 31, 2006 @12:52PM (#16016910) Homepage
    http://www.nationwidedatarecovery.com/ [nationwide...covery.com] Got my data in 1 week.
  • by farenka ( 937963 ) on Thursday August 31, 2006 @12:55PM (#16016941) Homepage
    How to get real flames from you hardware:

    1) Use your color laser printer to print at least 30 sheets
    2) Disconnect your printer (AC and network)
    3) Remove all the toners (usually 4 colour toners) and the drum
    4) Take an air spray
    5) Use it to clean the toner dust in the most hidden part of your printer

    That's it! You'll get 70 inches flames!!!

    At last I got them!

    And luckily enough I can still write and read from slashdot... :-)
  • by codemachine ( 245871 ) on Thursday August 31, 2006 @01:00PM (#16016990)
    The only brand I've had worse luck with is IBM DeskStar. Though thanks to an 100% failure rate, I no longer have any of them.
  • by TechDogg ( 802999 ) <techdogg@noSpAm.gmail.com> on Thursday August 31, 2006 @01:02PM (#16017013) Homepage
    How about Fujitsu drives? In the late 90's, we had a return rate of about 60% on them. Dunno if we got a bad bacth, but 60% is horrible.
  • by cyfer2000 ( 548592 ) on Thursday August 31, 2006 @01:11PM (#16017078) Journal
    the picture of hard drive looks familiar to me. I have seen some of them. One of my friends was analyzing why they fail several years ago.

    And basically they reached two answers. Some of the companies have replace the halogen based flame retardants with phosphorus based flame retardants due to environmental reasons. Some of the phosphorus based flame retardants are phosphates. And the phosphates segregate out of the epoxy used to embed the die under certain heat and humidity conditions. When there are enough phosphate leached out, it shorts the leads of IC. If you are lucky, you can get the power leads short and the IC is on fire. So in short, the new flame retardant set the IC on fire. This condition happens in summer mostly because of the higher humidity.

    And the second reason was that some of the IC makers have replaced the lead based solder with lead free solder due to environmental concern. Most lead free solders are tin rich. And tin grow whiskers. The tin whisker can short leads. Again, if you are lucky, you get power lines short and you get fire.

    Yesterday a friend told me that the Sony battery was also short by whiskers. I didn't understand where comes the whiskers though.
  • by monopole ( 44023 ) on Thursday August 31, 2006 @01:23PM (#16017171)
    Not an EE or a chemist for sure.

    Batteries are not large capacitors, the primary dangers of big capacitors are sudden complete discharges when sorted or electrolytics with reversed polarity. Explosive and dangerous (more for the shock and the electrolyte fumes) but not the same scope as batteries.
    Batteries are electrochemical storage devices, the power is derived from chemical reactions not capacitive storage. This in itself isn't particularly bad. The problem with the current crop of batteries is that that the chemicals employed get hot they release highly flammible chemicals and oxygen, and when those catch fire the heat caises the realase of more flammible chemicals and oxygen. This is known as a thermal runaway effect.

    New formulations of lithium batteries avoid this problem by using a different mixture.

  • Re:Oh Em Gee (Score:3, Informative)

    by WuphonsReach ( 684551 ) on Thursday August 31, 2006 @01:55PM (#16017421)
    Get one of those case thermometers and tape the lead to the side of the drive. Maybe the SMART chip reads high on the drive, or it's not talking correctly to your motherboard.

    Alternately, there's the "touch" test. If the drive feels too hot to be comfortably touched, it's too hot to live long. A well cooled drive will feel cool to the touch, even under heavy loads.

  • by loose electron ( 699583 ) on Thursday August 31, 2006 @02:33PM (#16017731) Homepage
    What happened there looks like he fried the power drive chip.

    Lets see - All HDD PCB's have on it a power drive chip, that involves some rather large internal transistors for head positioning, and spindle rotation.

    Durning fast seek situations, or spinning the drive up, these can dump a lot of current through them, on the order of 1A to 1.5A (talking 3 inch single platter drives here, YMMV)

    That said, the power drive chip usually has some rather huge transistor arrays associated with controlling all that juice. Those power drive chips are generally done in either bipolar or DMOS silicon (DMOS, not CMOS, it is a power transistor process for large high voltage, high current transistors.)

    Sometimes the current distribution across the transistor array is not balanced and you fry the transistors. (For the semiconductor folks - hot Vbe junction, without emitter resistance ballasting, to give current balalnce, leading to a a domino effect across multiple base-emitter junctions burning out)

    What happens when the transistor fries, is that the chip inside the package gets hot enough that the plastic package above the chip melts, and then gassifies. Ka-boom!!! The gas blows a hole thru the top of the chip's package.

    Been there, done that.
  • by Anonymous Coward on Thursday August 31, 2006 @03:59PM (#16018460)
    Ah, the infamous SMOOTH chip. That's the same one that seemed to be at the heart of some 7200.8 and 7200.7 drive failures that I've read about.

    The chip would overheat and the drive heads would repeatedly seek.

    Active cooling seemed to help prevent premature failure.

    Later drives/models seem to lack the "SMOOTH" chip or have a much smaller (dieshrunk?) version/revision.
  • by Lee Cremeans ( 873 ) <leec@gtgi.com> on Thursday August 31, 2006 @04:14PM (#16018640)
    That chip you're looking at is a STMicro "SMOOTH" combo driver [st.com], most likely slightly customised for the application. This particular chip has two power regulators and a serial interface to the microcontroller (most likely I2Cish) in addition to the motor drive stuff.

    Also, brushless DC motor drivers that have the drive transistors and the PID controller in the same package have been around for years (Hitachi and SGS were making them back in the late 1980s/early 1990s); the trick was getting them on the same chip as the coil driver, which is more like a BTL audio amp than a motor driver (Seagate actually did use a car audio amp, the TDA1210 I think, in the early ST4000 series drives back around 1984).

    -lee
  • Re:Overblown Drama (Score:3, Informative)

    by Lord Prox ( 521892 ) on Thursday August 31, 2006 @05:24PM (#16019378) Homepage
    Yep, had an Abit mobo that started going flakey, I finally got around to replacing the board and upon examination found ALL the onboard caps were swolen, bloated and had vented a good amount of electrolite all over. Even "brand name" products are not above using shady parts.



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