HP Announces Support for Debian Linux

Bain writes "PC World reports that HP is to offer support for Debian Linux on its ProLiant and HP BladeSystem servers. Support will be provided by HP telephone operators rather than the discussion-group method that current Debian users rely on. The move to support Debian continues HP's relationship with the community-based OS, which stretches back to 1995."

Another Layer of goo

[tacocat]

So when I call HP for support, I can watch for their posting on the Debian mailing list to find out the answer? This should be fun!

Obligatory "the IT Crowd" quote:

[russ1337]

*Ring Ring*
Hello, I.T.
Have you tried turning it off and on again?

apt-get install aclue

[wwiiol_toofless]

Outsourced HP Linux support? This could get ugly.

Re:hooray!

[chris_mahan]

> "Ok, now open the control panel."
> "What control panel?"
> "Click Start, then click control panel."
> "Start? What Start?"

Exasperated tech support guy takes a deep breath to stop from screaming.
"Ok, use the mouse, point to the lower left of the screen..."
"What mouse?"
"Arrrgghhh!!!!"

Level two support:
"Do you have ssh?"
"Of course"
"Ok, what the ip address and the root password?"
"Nice try."
"Well, I can't help you if you don't give me the root password."
"You said it."
"I said what?"
"You can't help me."

Level three uber-tech-support from hell:
"Ah, yes, I can see what the problem is."
"You can?"
"Of course. Lemme fix it"
"But how can you get in? You don't even have an account on the server?"
"Correction, it's you that doesn't have an account... anymore. BWAHAHAHA."

Sorry. I'll go back to coding crappy corporate proprietary code...

Re:hooray!

[timeOday]

I feel very, very bad for the poor folks answering the help line in 3-4 years when there are hundreds of small companies without someone who knows what they are doing.

What, you mean I can't just hire somebody with no clue how to do their job, and rely on the HP helpdesk to give them a free education?

Wow!

[CCFreak2K]

I'm getting a Woody just thinking about this!

Re:Troubleshooting Linux is easier than Windows.

[19thNervousBreakdown]

Ahh, Windows. Stick a log file in a configuration directory, then take that configuration directory and stick it in a system file directory. Brillant!

Re:hooray!

[Schraegstrichpunkt]

<troll>And I'm so glad it's not bloody Ubuntu!</troll>

Heh. Or Gentoo.

Can you imagine phone support for Gentoo?

Customer: "I try to run Firefox, but it says "command not found".
Support: "Okay, Sir, just type emerge firefox"
Customer: "Okay."
Support [45 minutes later]: "Sir?"
Customer: "It's still compiling."
Support: "Ah, okay."
Customer [30 minutes later]: "Okay, done, but now it crashes."
Support: "Okay, I'll log in remotely."
Support [15 minutes later]: "I don't know how you did this, but somehow you managed to compile your entire kernel with ccmalloc. What were you thinking?"
Customer: "IT MAKES IT RUN FASTER."
...