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Google in Trouble for Suggesting Illegal Software 370

JehCt writes "Google is being sued over the 'suggest' feature built into its latest toolbar. InfoWorld reports: 'ServersCheck, a small company that makes network monitoring software,' is complaining that, 'If ServersCheck is entered, Google generates suggested search terms such as serverscheck crack, serverscheck pro crack and serverscheck keygen which lead to pirated software.' In an apparent public relations blunder, Google claimed to have no way of filtering suggestions. However, Google can and does filter because the toolbar won't provide suggestions for keywords like 'porn'."
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Google in Trouble for Suggesting Illegal Software

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  • No leg to stand on? (Score:4, Informative)

    by crazyjeremy ( 857410 ) * on Thursday May 18, 2006 @02:19PM (#15359423) Homepage Journal
    From a programming point of view, google doesn't really have a leg to stand on. If their code is smart enough to know a keyword "ServersCheck" is listed on webpages with the other keywords "ServersCheck crack", "ServersCheck keygen" or "ServersCheck pro crack" they should be able to put a filter in for it.

    The exhaustive results of google search is one thing, but making suggestions to illegal activity in the toolbar is taking it a bit over the line.
    "We don't have any problems with the fact that in Google you can find illegal copies of our software," Van Laere said. "There are people who will never buy the product at the end of the day.

    "But people that are looking for your company's name in good faith are then being suggested by Google to go and look for a crack. That is a complete different ballgame," Van Laere said.
  • by LunaticTippy ( 872397 ) on Thursday May 18, 2006 @02:24PM (#15359477)
    I don't like installing toolbars, but you can dink around with the suggest feature here [google.com]
  • by nmb3000 ( 741169 ) on Thursday May 18, 2006 @02:30PM (#15359535) Journal
    I think Google should only serve ads from legitimate businesses.

    To clarify, this isn't Google's AdWords advertising that's under scrutiny. It's the 'suggest' feature of the new toolbar. Similar to what's found here [google.com].

    Personally I don't care for the feature. If I'm going to search for something I can type it in myself. If I make a mistake, Google has taught me that spelling correctly isn't as important as it used to be :)
  • by aaronl ( 43811 ) on Thursday May 18, 2006 @02:45PM (#15359659) Homepage
    I can think of reasons: if you make software that attempts to prevent cracking or simple key generation, you probably will use the words "crack" and "keygen" in your literature, if you attempt to break software to verify level of protection, etc. If Google were to put such a filter in place, they now have to examine each search result, and attempt to determine if the instance is talking about breaking software, protecting software, or illegally using software.

    They very likely *can't* do that with the product they have today. It is a technically possible solution that Google could impliment, but not one that they are capable of today.

    In regards to the pornography, Google probably determined that porn showed up far too often when searching for something unrelated. They likely hardcoded the application to avoid displaying those hits.
  • by gEvil (beta) ( 945888 ) on Thursday May 18, 2006 @02:45PM (#15359663)
    Their pricing [serverscheck.us] doesn't seem to be particularly out of line. If you find their software useful, it's certainly reasonable.
  • by DragonWriter ( 970822 ) on Thursday May 18, 2006 @02:54PM (#15359727)
    Back in the 2600 case over the DeCSS source code the courts said that it was effectively illegal to link to something illegal.
    That's too broad of an interpretation, I believe. The specific law, as I recall, involved made it illegal to distribute certain kinds of information (which they should have found unconstitutional, but that's another problem), and they found that linking to the information violated that law. I'm pretty sure the court in that case did not articulate a general rule that it is categorically illegal to create a hyperlink to content which is itself illegal. Though in many cases, the laws that make content illegal might also apply to linking (particularly deliberate, specific linking) to such content.
  • These guys are asking for a filter on the Suggest feature (where google provides a drop-down list of related search terms), like is already done for some pornography related terminology. They are not asking for google to filter out the word "crack" from search results, just like you can still go to google and type in "hot naked donkey porn" and get results. This is not about google linking to those pages. Here, try it out: http://www.google.com/webhp?complete=1&hl=en [google.com].
  • Re:Does that mean... (Score:3, Informative)

    by Firehed ( 942385 ) on Thursday May 18, 2006 @03:06PM (#15359812) Homepage
    Shouldn't thins tell the company in question that they're charging too much for their software, rather than suing Google is easy money? If software is good and cheap, I buy it. If it's overpriced (at least given how I'll use it, such as Photoshop), I look for alternative operating methods.

    If a company is losing lots of money to piracy, that means most of the time that they're charging too much - high school economics has told me more than enough to figure out that charging less means more sales, and there's a point where your profit per sale and number of sales are optimal. Yes, there are always going to be pirates just looking to get out of paying, and you can't do much about it, but when you've overcharged to the point of making legitimate users steal your software, your business model is shot.

    Google trends has given us some insight [slyck.com] into piracy as well, but that doesn't mean they encourage it. Rather than companies suing richer companies because they provide information that, statistically speaking, people want, they should use that information to their advantage and change their business model accordingly.

  • Not a US Case (Score:3, Informative)

    by DeepCerulean ( 741098 ) on Thursday May 18, 2006 @03:14PM (#15359887)
    for those of you who didn't RTFA, the suit was filed in Belgium. Unless Bush has invaded them recently, I'm pretty sure US law doesn't apply there...

    I must say though, if we're going to get serious about monitoring the content on the internet (not saying we should...); this needs to be handled as international law because it's just retarded to do this on a country by country basis...
  • by LunaticTippy ( 872397 ) on Thursday May 18, 2006 @03:18PM (#15359937)
    This borders on editorializing. I tried out the suggest feature, and typed in Office 2003. As I was typing it listed 10 or so "more complete" search terms. By the time I got to "Offi" it had numerous suggestions for cracks, warez, and keygens. These aren't sites, these are search terms.

    I guess this means a lot of people search for these things. But it's probably fair to complain about Google actually suggesting these search terms.

    I personally disagree with this complaint, but I understand it.

  • by Jamil Karim ( 931849 ) on Thursday May 18, 2006 @03:33PM (#15360073)
    However, Google can and does filter because the toolbar won't provide suggestions for keywords like 'porn'

    Perhaps, but if you are more creative, you can get interesting suggestions [google.com] for things like "dirty s" or "pus" or "nip". And, hey! Whaddya know... "p0rn" and "pr0n" each produce suggestions. =)
  • by Novus ( 182265 ) on Thursday May 18, 2006 @03:55PM (#15360234)
    Actually, cracking a program you've acquired legally for personal use is (as far as I can tell by reading the copyright law [finlex.fi], paragraph 25 j) explicitly permitted by law in Finland, and I've never heard of a EULA sticking in court (especially if the hypothetical cat or whatever clicks "I accept" in the installer instead of the user); clicking a button in a program you've already paid for in order to use it in response to an illegible tirade in a foreign language is hardly a binding contract. I believe several other European countries have similar laws.

    Seriously, making it harder for legitimate users to use the software they've paid for is just plain silly, and I'm surprised that US law actually gives these "copy protection measures" legal protection.
  • by DaveV1.0 ( 203135 ) on Thursday May 18, 2006 @04:13PM (#15360379) Journal
    In an apparent public relations blunder, Google claimed to have no way of filtering suggestions. However, Google can and does filter because the toolbar won't provide suggestions for keywords like 'porn'."


    Here we have a classic example of not understanding how things work. It is relatively easy to prevent searches for specific items such as "porn", "pussy", etc. One simply provides a list of terms in the program that result in no search being performed. Here is some psuedo-code.

    @banned_words="porn","pussy","dick";
    foreach word in @banned_words {
        if ( @search_terms=~m/$word/ ) {
                $naughty=1;
                  break;
          }
    }
    return 1 if ($naughty);
    do_search(@search_terms);


    As one can see, it is a very simple operation which, as other have pointed out, is easily circumvented.

    Filtering the results is a much trickier proposition because there is context involved.
    The same code applied to results would prevent results containing "pussy cat" from appearing in a search for "cat". It would also prevent any referrence to someone named "Dick" from appearing in, say, a search of Vice Presidents or actors.

    In the case of the results listed ("serverscheck crack", "serverscheck pro crack", and "serverscheck keygen")trying to filter "crack" and or keygen would result in a large number of valid sights being block for OTHER searches. Imagine the results from search on ssh-keygen if one filters "keygen" out of the results.
  • by 50m31sl4sh. ( 854939 ) on Thursday May 18, 2006 @04:15PM (#15360397)
    Here are a couple of words on Google's blacklist (by no means exhaustive):
    porn pussy anal (seems to ban 'analog' as well) oral sex cock fuck nipple boob tits clit blowjob (but 'blow job' is ok) motherfucker piss cunt twat bitch asshole (but not 'arsehole') dildo jizz fisting smut

    Interesting words NOT on blacklist:
    dick shit crap suck nigger hooker arse wanker faggot dyke rimming goatse (!!!)

    All this means is that Google's filter is by no means perfect.
  • by Knuckles ( 8964 ) <knuckles@@@dantian...org> on Thursday May 18, 2006 @04:38PM (#15360636)
    it would also be legitimate to burn copies of the game to CD and sell them for $5 each on E-bay

    No, because this violates copyright law, and is not in the EULA.
  • by GaryPatterson ( 852699 ) on Thursday May 18, 2006 @11:10PM (#15362935)
    Company X: "We don't want our product mentioned in the same search results as 'cracks'! "
    Nation X: "We don't want our nation mentioned in the same search results as 'democracy'! "
    Religion X: "We don't want our religion mentioned in the same search results as 'evolution'! "

    To paraphrase that great thinker, Yoda, "Once you start down the path of filtering, forever will it dominate your destiny."

    Or was it "Start down path the filtering of once you, destiny dominate it forever your will." Something like that. But then he said a lot of stupid stuff when he was drunk.
  • by Widowwolf ( 779548 ) on Friday May 19, 2006 @02:47AM (#15363707) Homepage
    hence why he posted to remove the negative moderation he accidently left...If you mod something, then go back to post, it will null out that moderation
  • by Anonymous Coward on Friday May 19, 2006 @05:00AM (#15364050)
    Yep, unfortunately it turns out that building a strongly anonymous and attack-resistant yet usable p2p network is *very hard* so it's taking a while. IMO the most promising darknet project is currently Freenet 0.7 [freenetproject.org] (see background info on the wiki [freenetproject.org].)

    It's still in alpha however so it doesn't provide the intended level of anonymity or usability/performance yet. The goal for v1.0 is essentially for it to be safe enough for Chinese political dissidents and the like to use, who require rather stronger protection than Johnny McWarezTrader.

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