Dell Aims for Gamers with XPS M1710

Mr Tits writes "Dell moved to solidify its position in the lucrative gaming market yesterday by launching the XPS M1710, a dual-core processor system designed to let gamers simultaneously play three-dimensional games while encoding music or scanning for viruses. "

I don't get it.

[the_humeister]

What's the point of XPS now that they've acquired Alienware? Now they can just focus the Dell brand on business and home users with Alienware going towards gamers. I'm sure I'm missing something here...

Mike Dell knows his market

[stlhawkeye]

I had the opportunity to meet Mr. Dell last fall and he mentioned several times that gaming is a major motivation for PC purchases. He said something like, "I think we've sold more World of Warcraft machines in the last year than anything else," in reference to residential sales. He struck me as very savvy, very aware of his market and his products, and how to stay ahead of the pace. I was unsurprised when Dell acquired Alienware.

Re:Have they removed the Dell spyware and malware

[Drakin030]

First lets see...there is this cool feature in windows called Add/Remove Programs. Its cool because all that stuff you mentioned you can get RID OF! I know its crazy isnt it?

Second Dell's tech support is WAY better than any other coputer company I have had to deal with. Lets start with gateway.
Now I am a Dell reseller, but there is a company that I work for who uses Gateway Profile computers. We had one break on us once. (Busted Motherboard) so we called up gateway for service. After 3 hours of the Shittiest waiting music and most anoying automated system lady, I got in touch with someone. We spent some time on the phone chatting and we were going to ship our system out to be worked on.

Here is the first problem. Gateway requires you to ship to them not "Let us come out and fix it" This is where Dell is better. To have a technician come out the next day and fix your stuff is great.

So gateway sends us a box to ship the PC in. The box takes 3 days to get to my office. (Dell is useually next day in all there service) The box comes and we send it on its way. 6 days later they recieve the box and begin service. We get the box back 5 days later. As we open the box we find that the LCD screen is cracked. OH JOY so we contact gateway and send it back on its marry way. 6 days later they recieve the computer. Approx 6 days later we recieve it back. YAY ANOTHER BAD MOTHERBOARD!!!

Well we contact gateway and tell them the situation. They are going to send us out a brand new Profile PC. But oh wait? They just the businesses account. Turns out in 2004 the place we do business with had not returned an old replacement part that they should have shipped off and now NOW in 2006! They lock the account.... So right now we have been waiting 8 days for the effin box to send out the frekin product that gateway wants to unlock our account.

My experience with dell has been much better than others. Sure you have to talk with there tech support and run through a few steps but its there job. They dont know that we are experienced professionals. Useually what I do is troubleshoot all the big stuff and just tell Habeeb "Hey I replaced this tested this and this is bad" or what not. Normally at that point they will say "Ok we will have your replacement part and a dell technician out next day" (And I never had to wait 3 Hours to speak to a represenative)

Dell is not a bad company. They just recieve alot of fire due to being such a massive computer company.

(Sorry for the major typo's and what not...Im late for work ^_^)

Re:What?

[TheMoonRat]

Here in the UK I actually got an advert from PC World taken off air due to this. The advert showed an image of a progress bar in internet explorer going really fast whilst the voice talked about "faster internet" due to this new faster intel chip. 1 complaint later, (and several months) I got a letter back saying that the complaint was upheld. Thats my little bit done to help protect the average joe. \o/

Overlaping product lines are profitable

[Anonymous Coward]

When a company has different divisions that cater to different markets, it is often profitable to overlap the product lines somewhat because of people's brand loyalties. For example Honda and Acura are the same company. Acura makes faster, more luxurious cars while Honda makes cheaper more practical vehicles. However Honda still makes the Civic Si, a compact sports car, which competes directly with the Acura RSX. The fact is that some people are loyal to Honda and some are loyal to Acura, and having a very similiar product in both brands is good business.