Zonk from the better-than-the-whip dept.
NeoPrime writes "CNN has a story
about an Indian IT outsourcing firm HCL Technologies, whose president feels
that 'employees come first and customers second.' He further feels
that every employee should 'rate their boss, their boss' boss, and any
three other company managers they choose, on 18 questions using a 1-5 scale.
There is even an electronic ticket system to flag anything they
think requires action in the company.
The company president explains, 'It can be I have a problem with
my bonus, or My seat is not working, or My boss
sucks.' This ticket is then routed to a manager for resolution. The article's argument: India has the most modern management system in the world."
The biggest difference between time and space is that you can't reuse time.
-- Merrick Furst