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Dell Protests 'Not Wintel's Lapdog' 449

An anonymous reader writes "C|Net is reporting on a protestation by Dell's CTO, Kevin Kettler, who says quite loudly that they are not Microsoft and Intel's puppet." From the article: "Essentially, Kettler argued, Dell was responsible for selecting, if not necessarily developing, many of the technologies in today's desktop computers and servers. Among standards for which he said Dell deserves credit are 802.11 wireless networking, PCI Express communications technology and 64-bit extensions to Intel's x86 line of processors."
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Dell Protests 'Not Wintel's Lapdog'

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  • In other words (Score:1, Interesting)

    by Anonymous Coward on Monday April 10, 2006 @06:35PM (#15101909)
    So, Intel develops PCI express and [the version of] x86-64 [which Dell uses], and is part of the 802.11 development process.

    But Dell were the ones who.. um.. repackaged and resold them to consumers! And, y'know, Dell didn't have to do that! Dell could have just decided to stop making computers altogether and instead just sold ice cream. So Dell really deserves the credit here. Intel creates, Dell... "selects".

    So in other words, sure, Dell isn't Intel's lapdog. They're just Intel's marketing wing.

    Hey, didn't Apple get some or all of those technologies (802.11, PCI express) in shipping products before Dell did? Just curious, my memory sucks...
  • Why So Defensive? (Score:5, Interesting)

    by mveloso ( 325617 ) on Monday April 10, 2006 @06:35PM (#15101919)
    Dell doesn't really need to be defensive. They do one thing, and they do it really well: Dell builds cheap computers. There's a lot of value there, the quality of their product and support notwithstanding.

    Sure, they don't really do R&D. But they don't need to - they have Intel, Microsoft, Lexmark, and the rest of the OEM partners to do that. They are a gateway to the market, not a market-maker. That's their niche. It's a really big one, and they do it really well. After all, they do make billions a year. And unlike Microsoft, they do it without being a monopoly.

  • Re:Uhhhh.... (Score:3, Interesting)

    by heatdeath ( 217147 ) on Monday April 10, 2006 @06:37PM (#15101929)
    Isn't this like Pinocchio claiming that he isn't Geppetto's puppet?

    Not at the end of the story. Pinocchio ended up being a real boy. :-)

    I don't see much of a future for dell ever becoming a real boy.
  • www.dell.ca (Score:5, Interesting)

    by BigBlockMopar ( 191202 ) on Monday April 10, 2006 @06:40PM (#15101956) Homepage

    Isn't this like Pinocchio claiming that he isn't Geppetto's puppet?

    I want a new computer.

    On www.dell.ca, I selected a Dimension 3100 - it's all that I need in a general purpose PC. I clicked on the "Customize it!" button. And it seems that I can't get it without Windows. [dell.com] (Not sure if that link will work, it set a few cookies in Firefox.) Furthermore, I have serious issues with any technology company sufficiently ignorant to run IIS.

    Though I've always liked Dell hardware, Pinocchio gets no sale from me.

  • Re:Why So Defensive? (Score:3, Interesting)

    by BigBlockMopar ( 191202 ) on Monday April 10, 2006 @06:52PM (#15102034) Homepage

    Dell doesn't really need to be defensive. They do one thing, and they do it really well: Dell builds cheap computers. There's a lot of value there, the quality of their product and support notwithstanding.

    Quality of their products? I've always found it to be good - sure, ECS motherboards may be one of their OEM suppliers, but they demand better quality control than ECS' own generic boards.

    A big test of the quality of any PC is opening the power supply. In Dells, Compaqs (haven't opened one since the HP merger) and IBM (haven't opened one since the Levono or whatever selloff) I usually find Sprague, Vishay or Nichicon electrolytic capacitors. That's good with me - it means I probably won't have 50 computers waiting for me to recap the power supplies in a year.

    (By the way, most of the time when modern electronics fails, it's because of dried out (high ESR) electrolytics.)

  • Re:Big Whoop (Score:3, Interesting)

    by Austerity Empowers ( 669817 ) on Monday April 10, 2006 @06:56PM (#15102066)
    No their argument is that by choosing which technologies to include support for, even when the market was not already demanding them, they have made them successful. Apple, for example, may do some R&D and provide technologies standard on its laptops, but since they're usually proprietary, and so little of the market is Apple, they often are of limited success. PC makers often duplicate the useful ones in an open way. Dell would argue it chooses which of the knockoffs to succeed.

    It's a lame argument, but to a suit, it makes sense. Choosing which finish product to propogate is not quite as helpful as funding and partipating in the development, but to a suit those are just "expenses".
  • by Glacial Wanderer ( 962045 ) on Monday April 10, 2006 @07:06PM (#15102133) Homepage
    I bet Microsoft and Intel's lawyers were worried about their companies being charged as monopolies again. So they told Dell to say this.
  • Re:Why So Defensive? (Score:3, Interesting)

    by Anonymous Coward on Monday April 10, 2006 @07:11PM (#15102158)
    This isn't exactly correct. Dell doesn't build cheap computers. The build weak computers with older chipset old technologies with oem parts and proprietary setups. Their bios suck. Their motherboards are weak, underpowered, and often incapable of much expansion.

    Those that contributed to making cheap computer with the power for the future are the likes of gigabyte, abit, asus, etc. Dell makes systems that are purchased for less but costs much more in the long run. Even their high end computers are not even remotely close to being a good deal.

    I had a friend that spent $5000 on a Dell. She paid for the sata drives, 2gig of ram, nice audio card, lcd display, printer, mouse, keyboard, zip, dvdrw extended warranty (all when these were new to the market).

    After a month the machine started acting up and when she contacted Dell they said she had installed crap onto her system and that was causing the blue screens of death and even though she'd purchased the extended warranty it wouldn't be honored by Dell. When I began working on it she'd lived with it that way for over a year.

    I discovered after various replacements and clean installs it was the Intel processor. It was defective. All that time and money for a defective processor which Dell refused to honor on a system that cost her a fortune. Yeah, that's a great deal and a nice cheap computer, Not!

    The bios had no features for memory timings. The motherboard had proprietary connectors for the front panel. The case was manufactured to only take their power supply. The power supply was 250 watts, barely capable of runn all the devices she had in her computer.

    In the end because of these cheap assed setups we rid ourselves of the case, powersupply, motherboard and processor and made her an AMD 64bit system which has run like a champ and is super speedy. She couldn't be more happy even by today's standards.
  • Re:802.11b???? (Score:5, Interesting)

    by viniosity ( 592905 ) on Monday April 10, 2006 @07:25PM (#15102258) Homepage Journal
    I worked on Airport while at Apple and I can confirm that we did indeed work with Lucent but we did not simply rebrand their tech. Lots of effort from many Apple Engineers went into that product. I personally spent a month at their HQ in Holland working on the freaking thing.

    Unfortunately, unlike other Apple efforts, this one gets little to no recognition today. (Parent's parent post excluded of course).
  • Re:WTF? (Score:5, Interesting)

    by Chris Burke ( 6130 ) on Monday April 10, 2006 @07:32PM (#15102301) Homepage
    He specifically said Intel 64-bit x86 extensions, and that's absolutely true. Intel had 64-bit x86 extensions in the works for a long time, even longer than AMD, but did not want to release them. Why? One word: Itanium. Intel was fully aware that the main differentiating feature of Itanium versus Xeon was that Itanium was 64-bit, and that adding 64-bit extensions to Xeon with the commensurate promise of full compatability and performance for their 32-bit apps would kill off the already anemic Itanium sales.

    When AMD released their 64-bit parts, Intel didn't respond and let AMD take the technology leadership position in the x86 market, in the name of preserving Itanium. Opteron started doing very well in the server market, though, and Dell's server division was getting knocked around. Their customers wanted 64-bit, and they vastly preferred an x86 chip to do it. "Why can't we have a 64-bit x86 chip?" they were saying, either directly to Dell or indirectly by buying Opteron-based servers. Thus the pressure Dell put on Intel to come out with x86-64, which they surely knew Intel was holding in their back pocket. I imagine an ultimatum to release a 64-bit Xeon or Dell would start selling Opterons is what did it.

    People understimate the pressure Dell can apply to Intel. Sure, Dell really needs Intel and definitely benefits from preferential pricing, and thus wants to make Intel happy. On the other hand, Intel needs the world's largest OEM to be pure-Intel, creating a marketshare buffer zone (and commensurate dependable income) to help in their battle with AMD, and thus must keep Dell happy too. A Dell defection would be very bad for Intel, and issues like 64-bit x86 could have forced Dell's hand.
  • Re:Uhhhh.... (Score:3, Interesting)

    by minus_273 ( 174041 ) <{aaaaa} {at} {SPAM.yahoo.com}> on Monday April 10, 2006 @07:46PM (#15102392) Journal
    ok, here is the direct quote in context. Tell me where he is misquoted.

    "During my service in the United States Congress, I took the initiative in creating the Internet. I took the initiative in moving forward a whole range of initiatives that have proven to be important to our country's economic growth and environmental protection, improvements in our educational system"
  • Re:This Just In (Score:5, Interesting)

    by Rimbo ( 139781 ) <rimbosity@sbcgDE ... net minus distro> on Monday April 10, 2006 @07:55PM (#15102448) Homepage Journal
    You might be on to something.

    Why [apple.com] would Dell making noise about this now? [nasdaq.com]

    You'd think their competitor had just announced something that Dell suddenly [nasdaq.com] perceived as a threat...

  • by pestilence669 ( 823950 ) on Monday April 10, 2006 @08:17PM (#15102570)
    I like how Dell's resistance to change isn't noted. They didn't exactly embrace USB or IEEE-1394 (FireWire). They took their time offering DVI connectors on desktops. They weren't even at the forefront of SATA either. So we should give them credit for these three "contributions"?

    Apple was one of the more active members of the WI-FI consortium. I'm almost positive that they equipped all of their machines with Airport slots and integrated antennas... long before Dell even offered it as an option (by many months). I think even e-Machines beat Dell to the WI-FI race.

    The industry had already agreed on 802.11 long before Intel decided to follow suit (Intel's horrid Home-RF). I'm highly skeptical of Dell claiming that their clout had anything to do with brining Intel to their senses. Not even Intel can take on the whole industry... just look at Itanium.

    So they may have helped convince Intel to bring 64-bit to the Pentium like the AMD Opteron, PowerPC, MIPS, SPARC, PA-RISC, Itanium, and Alpha. Who cares? It was a natural evolution that software (on PCs) still can barely take advantage of, barring massive recompilation. Everybody knows that AMD, is the indisputable innovator and influence for x86-64... beating Intel out the door by a large margin.

    Dell backed 64-bit extensions to x86, primarily based on price. Itanium was simply out of the price point for their customers. No one should receive credit or be rewarded for running away from Itanium. Especially when your biggest reason is price. There's 1,000,001 reasons not to use Itanium. I'd be more impressed if they actually named one.

    Lastly, the article makes it sound as if Dell invented PCI Express in-house. Dell doesn't design chipsets. They only buy them in bulk quantity. It's as if I'd take credit for the rise of Jolt Cola, because I buy it in bulk at Costco. No no no. They tell their fab to solder whatever connectors the chipsets support. It's not like they led the drive for faster interconnects. Again, AMD led the pack with Hypertransport, borrowed from the Alpha team... pushing Intel to raise their FSB speed, to even be able to support PCI-X & PCI-E.

    Everything is all lies.
  • Re:Uhhhh.... (Score:2, Interesting)

    by Liam Slider ( 908600 ) on Monday April 10, 2006 @09:27PM (#15102886)
    Yes, he did say it, and he later acknowledged that he should have phrased it differently. He obviously meant he supported some of those technology initiatives and grants way back when.
    Interestingly, the internet Al Gore pushed for and the Internet that came about were essentially two different things. What he tried to get created would have been essentially restricted to schools and educational materials, and scientific institutions. An education friendly "information highway." The last thing Gore actually wanted, was a commercial internet, truely publically accessable and alterable, with few government controls.
  • by MojoStan ( 776183 ) on Monday April 10, 2006 @09:38PM (#15102930)
    If you look on thier web site you can find the exact same computer with Windows installed, for the exact same price or lower. You dont save anything, so it makes it a waste of time.
    Oddly, they do the same thing with Red Hat Enterprise Linux Workstation on Dell Precision [dell.com] workstations. Choosing FreeDOS (uninstalled, no support) costs the same as having Red Hat EL WS preinstalled, supported, and with a 1-year subscription to Red Hat Network. If you customize a Precision (e.g. Dell.com -> Small Business -> Desktops & Workstations -> View Linux Workstations -> Precision 470n), you'll see what I mean.

    I'm not sure why or how the heck Dell offers no price difference between preinstalled/supported Windows/Linux and uninstalled/unsupported FreeDOS. It's not just a Microsoft thing, though.

  • Re:WTF? (Score:2, Interesting)

    by DrDitto ( 962751 ) on Monday April 10, 2006 @10:25PM (#15103158)
    Intel had 64-bit datapaths designed into the Willamette core (NetBurst, Pentium4, whatever) since day one. This is mid-late 90s. They were never utilized until market dynamics forced them to fully implement EMT64 into the ISA.
  • Re:Nowadays? (Score:4, Interesting)

    by lmlloyd ( 867110 ) on Tuesday April 11, 2006 @04:00AM (#15104214)
    No need to get snippy. I would personally just rather read a story about some company actually making new standards that will make next years computers even better than they are now, rather than some tired article about what OEM is claiming to have driven what standard in the past.

    It isn't that I so much object to the *actual* political stories that effect technology, but rather these "geek club politics" kind of stories. They always seem to boil down to some variant of:

    Dell is stupid.

    Microsoft is evil.

    As is Sony.

    But Google isn't.

    Open source will save the world.

    DRM will destroy the world.

    Standards are the world.

    Apple invented the world.

    This season's fashion report on what all the best coders are using.

    It seems like a lot of these stories aren't really even news stories at all, but just another excuse to forward one of the above arguments. There is plenty going on in the world that could excite some really interesting discussion that geeks might be interested in aside from these rather well beaten paths. I don't really think there is much of value left to say on any of these subjects, since they all get weekly coverage, if not daily coverage. You might think it is interesting to have the same conversation about different aspects of the same subjects over and over and over again, but I find it pretty boring.

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