Apple Begins Fixing MacBook Pro Issues 410
Hack Jandy writes "For those of you who bought one of the first generation Macbook Pros, a new replacement may be in your future. Flickering LCDs, overheating and intermittent WiFi connections are all common place for many of these first generation machines, but apparently Apple is fixing the problem. The article claims 'According to Apple, it has begun replacing the mainboard inside its MacBook Pros with a new revision. It calls the updated product "revision D," which is identifiable by product serial number.' If you have a reservation at an Apple Store, they may even replace your MBP with a new one."
Nice! (Score:4, Informative)
Caveat Canem (Score:5, Informative)
Re:Reminds me of that sweet Powerbook 5200 (Score:5, Informative)
From then on, the 5200 had the reputation of the PowerBook that "caught fire", but there were no know or reported incidents.
I guess basically what I'm saying is this: you're lying, or trolling, or both. I kind of think you're trolling because you say it's "pretty embarrassing" to explain that. No it's not. It's not embarrassing at all. If your freaking laptop really did catch fire, it's not because of something you did. But since no consumer issues were logged for the PowerBook 5200 on this issue - and when verified, that is an *extremely serious issue* that requires action - I don't believe you.
Also, Apple has, over the years, maintained a fairly consistent number one position in initial quality, lack of need for repairs, and product support, according to Consumer Reports. This has been consistently maintained, and remains so to this day. Also, the iPod destroys your mass production argument.
Good troll, though. This could replace the "ok, so I'm sitting here and it's taking 17 minutes to copy a 4 meg file from my Power Mac G5" one!
Re:The Big Question Is: (Score:5, Informative)
I've had my stuff replaced by Apple in the past (1st gen 15" Al PowerBook. Doh!). Basically it goes:
1) Get box from DHL
2) They receive laptop by the next day, fix it, and drop it off at DHL.
3) You get nice new laptop back.
Takes about 3 days total.
Mike.
Re:Speaking of replacing your Mac (Score:2, Informative)
Re:Speaking of replacing your Mac (Score:4, Informative)
If you're looking for something actually older that'll cost far below new, you can always check macofalltrades.com.
Re:Reminds me of that sweet Powerbook 5200 (Score:5, Informative)
Huh? Where's the "fanboyness"?
Do some research and you will find that they have problems with almost every product they produce. This isn't unique to them. It's common.
Actually, I don't disagree with this at all. Considering I've been working with Apple products in varying capacities for over 22 years, I've seen *plenty* of problems, and publicly take Apple to task for various issues (e.g. 1 [apple.com], 2 [apple.com], 3 [apple.com], etc...and that's just from the last couple days.)
Apple products have problems, defects, and failures, like any other product.
The point I'm making is that they are no more perfect than anyone else so get over it. Overall they make good quality stuff but so do many other companies.
No, no one's "perfect". But Apple actually is better, statistically. By the measure of various consumer reporting organizations like Consumer reports, they are consistently (valid from a statistical standpoint) better than all other computer manufacturers in the categories of support, repairs, and quality in a quantifiable way. Someone's got to be the statistical best in these categories, and Apple is consistently it. Sorry to disappoint.
What of it? Is this guy not alowed to have a problem with his iBook without some fanboy flaming him?
Um, "a problem"? Catching on fire is "a problem"? No, it was a myth of epic proportions that never affected any shipped consumer units for which Apple suffered on its portable line for years afterward. See this post [slashdot.org] for numerous examples of proof of this.
Oh yeah, I forgot...clearly he must be a troll...
If the shoe fits...
Re:"Moo"ing scared the crap out of me.. (Score:4, Informative)
Re:The Big Question Is: (Score:2, Informative)
By the way, it's true that if you get the static noise sound, you can open the 'Mirror' widget, then close it, and it *usually* won't return unless you reboot or use your camera. Still obnoxious, though. I took mine to an Apple store last month, and a 'Genius' there told me that the noise was within spec for an Apple laptop, and that he couldn't help me. I told him, well, I guess I'll just have to wait until enough people complain about it. I guess that time has come!
Re:Reminds me of that sweet Powerbook 5200 (Score:2, Informative)
Re:Nice! (Score:3, Informative)
A year?! 3 years is more realistic. My iBook is going on 3 and a half years and it still holds a charge for about 3-4 hours.
Re:Story == BS (Score:3, Informative)
5200 you say? (Score:3, Informative)
Then again my 5200s are desktop all-in-ones.
You're thinking of the PowerBook 5300.
The only batteries that had problems were the Sony Li-Ion, which according to info at the time, caused two fires on the bench at Apple, but never caused a fire in any consumer machine.
And as it was a recall direct from Apple, I'm guessing you must have ignored it.
Yep, that would be embarrasing.
Re:Reminds me of that sweet Powerbook 5200 (Score:5, Informative)
And I do know that because my job for the past 11 years has been to be intimately familiar with all Apple products, problems, business issues, etc., from all perspectives, supporting one of the top three largest institutional Apple sites in the world. The 5300 issue was a myth, period. It was the thing everyone asked about when they were thinking of buying an Apple laptop. "Oh, is this the one that catches on fire?" And the store staff would explain to them, no, there was an overheating/fire incident with a Sony LiIon battery in a 5300 in Apple's testing lab, and all LiIon 5300's were recalled. Every battery after that was NiMH. So, yeah, it was true that a 5300 "caught on fire". A prototype, in a lab. Tens of thousands were shipped, all but 100 without LiIon batteries, and even those LiIon units were all recalled, with no issues reported to regulators (except for the one person here claiming that it happened to him and that he "never reported it").
So, that's why it's a "myth". Because it is. Someone else summed it up nicely here [slashdot.org].
Also, I did ask him for proof, which he sidestepped by calling me a "stupid goon". I predict no such "proof" is forthcoming, but if it indeed exists, I told him I'd be more than interested in seeing it since it would be the first known actual 5300 fire incident in consumer hands, that conveniently was never reported to Apple or any regulatory or consumer agency, unearthed about a decade later.
Bullshit alert- 5300 fires A MYTH (Score:5, Informative)
A unit (ONE, 1, Uno) AT APPLE caught fire because the BATTERY MANUFACTURER (Hi Sony!) LIED about the specs of the Lithium Ion battery. ~1000 units had shipped to resellers and ~100 made it to customers, but Apple was able to get them ALL back. None of them caught fire except the lab unit.
http://www.tidbits.com/tb-issues/tidbits-295.htm l#lnk2
In short: 1)Apple's supplier was at fault, not Apple. 2)Apple caught the problem and acted immediately instead of waiting for consumers to discover the problem.
Seems like they did everything right, chief. Next time, troll harder.
Re:Reminds me of that sweet Powerbook 5200 (Score:1, Informative)
Someone had to say it!
Re:Why? (Score:2, Informative)
I just bought one of the Core Duo iMacs for my home machine. I brought it back from the Apple Store and booted it up. Everything was fine until I did a software update and then the thing just died. This was the first technical problem with an Apple product I had had in ten years of being an Apple customer.
So I was rather disappointed.
However, after talking to Apple's online live help I was advised to return it, so I took it back to the store and they tried it. They immediately gave me a brand new unit, and then they kept their help desk open for an hour past closing so that I could boot the new mac, do the software update and make sure I was happy with it.
I don't think I could have reasonably asked for anything more than that. A small number of products from any manufacturer will always be bad, but it's what the company does about it that counts. In this case, they replaced it, and then went out of their way to make sure that I was satisfied with the new one. I'm a happy camper now.
Re:Nice! (Score:3, Informative)
I had issues with my titanium powerbook for about a year before I was finally able to get it fixed. it was a display issue that usually reared its ugly head during heavy usage. it took me forever to reproduce the problem, but I was able to do it by playing 2 DivX files, a DVD, running quake3 and tenebrae quake1 all at the same time. it would glitch out in about 4 seconds.
their answer was to replace the LCD (which had some dead pixels from being bumped too often), but when the problem still didn't go away, they replaced the logicboard. then the LCD, again. and finally, they realized it was bad RAM, which I got replaced and all was good.
so, you really need to reproduce the problem in front of them. for all they know, it's interference from something else at your place or you're lying or something.
Intel-based iBooks: New Celeron M due mid-April (Score:3, Informative)
If the "Celeron" brand makes you wince, "Celeron M" CPUs (based on the Pentium M architecture) [intel.com] have always been very good performers and an outstanding value. At launch, the new Celeron M CPUs will clock at 1.73GHz and 1.60GHz, have 1MB L2 cache, and 533MHz FSB.
Re:Caveat Canem (Score:2, Informative)
On a more serious note 'cave' is a 2ps imperative, meaning you should look out for the object of the clause, dog (canem, acc. sing.). This clause, like most Latin clauses, doesn't need even a formal subject, it is perfectly clear anyway. So very valid Latin.