Why Everyone Loves Apple 770
realtorperson writes "Why, at least the Apple users, love Apple? According to a recent article, the pure and simple reason is customer service and overall experience. The author writes, 'When Apple competitors are focused on cost reduction to increase profitability, Apple is investing resources to enhance its relationship with its customers. To me, that's impressive. Unfortunately, there are too many companies in the market that could care less about their customers, but Apple is determined and committed in delivering the experience and not just the product.
It's regrettably amusing that Apple competitors are working hastily to develop iPod clones to reap in success, but what many of them fail to comprehend is that it's not necessarily the iPod that makes Apple successful, but rather its customer service.'"
Re:Language nazi (Score:5, Funny)
Because they could care less.
Why? It's simple: (Score:5, Funny)
Trademark (Score:5, Funny)
Re:Best customer service (Score:2, Funny)
[Adds black tutleneck to shopping list]
Re:Apple's Customer service is great. (Score:2, Funny)
Way off topic I know, but this statement is in fact the key to getting modded up. Of course, I am going to be modded down for pointing this out
Re:Tripe (Score:5, Funny)
Re:Spelling error (Score:5, Funny)
I keed, I keed.
Re:Apple's Customer service is great. (Score:4, Funny)
Gosh! Fashionably militant? I'm not sure what you mean, but it sounds exciting.
We are the customers. The RIAA is a cartel of suppliers.
Oh - right, thanks for clearing that up. God I was stupid for getting them the wrong way round. Or perhaps I was making a point and you're just more literal minded then the rest of the human race.
Re:Best customer service (Score:1, Funny)
No, but we're talking an Apple Store here. The employees were probably so bored out of their minds with the lack of other customers that they were just excited at the opportunity to do something.
Re:For the love of God... (Score:3, Funny)
Re:People like the *idea* of Apple (Score:5, Funny)
The BEST knives I've ever seen in my life. Way better than anything else. I hate all those cheap knives. I don't understand why someone would buy a Kai Shun - or even worse - a Henckels. I hate the Henckels fanboys...
Re:Apple's Customer service is great. (Score:3, Funny)
Has anyone ever used zsh?
Re:Spelling error (Score:3, Funny)
Re: Why Everyone Loves Apple (Score:4, Funny)
the attitude of Mac fanatics have really spoiled the Apple brand for me
I know what you're saying. Like, other people's relentless urge to drink water and eat food has driven me toRe:Best customer service, or basic consumer rights (Score:3, Funny)
Face it, man. Nobody wants to look at your crack.
Re:For the love of God... (Score:1, Funny)
And on that note, my dear, there should be no apostrophe in 'its' in that context...
Re:People like the *idea* of Apple (Score:2, Funny)
There are no flaming fanboys who defend, say, Wusthoff kitchen knives, regardless of the quality of those tools.
First of all, it's Wusthof(with an umlaut; Slashdot won't show it properly), not Wusthoff; second of all, these are the BEST knives made today. See their website [wusthof.com] for information.
The high cost of their knives is a common complaint from people who don't understand the the whole Wusthof EXPERIENCE. Typically these people use any old knives, even a set cobbled together from the thrift store. The worst is those folks who use SERRATED KNIVES. This is unconscionable, and it's almost impossible to even talk to those people.
The bright spot is more people are SWITCHING to Wusthof. I know I did, and I'll never look back.