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Editorial Microsoft Businesses

Is Microsoft Still a Monopoly? 436

Microsoft Windows still dominates the desktop. But in many other areas, including Web servers and supercomputing, Microsoft is just one player among many, and often a weak player at that. On the gaming side, despite the latest xBox getting all kinds of media buzz as "the" console to buy, Sony's Playstation outsells the xBox at least two to one, and many analysts expect Sony to widen that gap even more when Playstation 3 comes out in the Spring of 2006. On the Internet, MSN and MSN Search are so far behind AOL and Google that it isn't funny. And even on the desktop, Linux keeps getting stronger, while Mac OS X is commonly accepted as more reliable, secure, and user-oriented than Windows. So why do we keep saying Microsoft is a monopoly?
Microsoft (Slowly) Moves Away from Monopolistic Behavior

If a major IT user tells a Microsoft salesperson that he or she is thinking about switching to Linux, Microsoft will usually come back with a cut-price offer, something the company never used to do. Microsoft also now sells something called Windows Starter Edition in some parts of the world -- supposedly for as low as $37 or $38 (US) in Thailand, including a basic version of Microsoft Office. In other words, Microsoft is starting to compete on price, which is not monopoly-style behavior.

This does not mean Microsoft has suddenly adopted a "let's all love one another" attitude.I believe Microsoft is getting more concerned about interoperability not out of goodness, but because of market pressure. But in the long run, as long as Microsoft stops treating every other operating system and file format as some sort of devilspawn, life is a little easier for those of us who would rather not use their products, and that's what really matters.

Microsoft Explorer No Longer Rules the Online World

A majority of desktop computer users may still run Microsoft's Internet Explorer browser, but it no longer has 95% market share. In a 2002 book, and again last year in an online article, I warned Web designers not to make IE-only sites, just as in the (distant) past I'd warned them not to make Netscape-only sites. Some listened. Some didn't.

Firefox adoption may have slowed in 2005, but it certainly hasn't stopped. Opera has become enough of a force that we hear rumors about first Google, then Microsoft, buying it. In any case, whether MSIE is currently running on 90% of all desktops or on only 70% (as a few surveys indicate), it is becoming less popular every month. Now Microsoft has decided that Explorer is no longer fit for Mac users, so its market share will drop even more. Sure, there's a new version of Explorer coming out, but it isn't going to help the millions of "legacy" Windows users who don't want to buy XP. If they want modern browser functionality, they must switch to Firefox, Opera or another non-Microsoft browser.

'The Network is the Computer'

I don't think this is quite true today, if by "the network" we're talking about applications delivered over the Internet instead of over well-maintained LANs. Back in October I explained why I don't think Internet-delivered applications are quite "there" yet. More recently, Salesforce.com had an outage that angered many of its (claimed) 350,000 subscribers. Worse, ZDNet blogger Phil Wainewright pointed out that Salesforce.com compounded the problem, and possibly made users leery of all Internet-delivered applications' claims of "99.9% reliability," by poor communication with its users.

Most of the Web 2.0 (and even Web 3.0) stuff that's getting so much hype these days is not OS-dependent. You can run things like Google Maps on Linux, Mac OS, Unix, and even Windows, using any standards-compliant browser you choose.

Even Microsoft is trying to get into the Web 2.0 game. I got a press release from their PR people that included this sentence:"And if you enjoy taking a drive to check out your neighborhood’s Christmas lights visit this great Windows Live Local developer application at http://msnsearch101.com/searchmap."

I found this online utility's behavior strange and primitive, not nearly up to the standards of Google Maps and some of the mashups based on it. "Ah," I thought, "that's probably because I'm trying to use it with Linux and Mozilla." So I turned to my one Windows (XP) computer and checked the site with both Firefox and Explorer. For some reason the map background didn't load at all in Firefox, on Windows, and its behavior in Explorer, on Windows, was just as clunky as it was in Mozilla, on Linux.

If this is supposed to be a sample of what Windows Live Local can do, I don't think Microsoft is headed for any kind of monopoly -- or even much market share -- in the online map business. Not only that, it makes me wonder how good their promised Microsoft® Office Live is going to be. If even a quarter of the rumors we've heard about Google and Sun joining up to produce a Webified version of OpenOffice.org are true, I suspect Microsoft is going to be a distant also-ran in the (inevitable) Internet-delivered office software business, too.

Hundreds of Thousands of Competitors

It's fun to play the "Google is cooler than Microsoft" game and talk about how Google, not Microsoft, has become the hot place for top-end programmers to work if they want to make their mark on the world, but even Google can only hire a tiny fraction of the world's software development talent. There are over 100,000 Open Source projects on SourceForge.net (which is owned by the same company that owns Slashdot), and SourceForge.net is but one of many Open Source and Free Software hosting services out there. There are literally millions of programmers working on Free and Open Source Software, plus countless others working on personal proprietary projects.

We've all heard -- probably too many times -- the old saw, "If you have enough monkeys banging randomly on typewriters, they will eventually type the works of William Shakespeare." This may or may not be true. But it is certain that if you put millions of programmers in front of millions of computers and let them do whatever they want, some of them will turn out brilliant, world-changing work. Even if 999 out of 1000 of our putative programmers work on established projects or never finish what they start, that still gives us thousands of potential world-changing software projects, most of which won't be developed by Google (or Microsoft) employees.

I've been to India, and the smartest programmers I met there weren't working for outsourcing mills but worked for themselves. I'm sure there are plenty of self-employed programmers in China, Brazil, Kenya, and almost everywhere else on this planet, too, and there are certainly plenty of them here in the United States. And, all over the world, millions of programmers have day jobs doing routine work for corporate employers to put food on the table, and do their "real work" at home, at night.

Neither you nor I nor Google's management nor Microsoft's management know what might be going on right now in the mind of a brilliant Saudi woman with a computer science degree who can't work outside her home because her country's laws keep her from mixing with men who aren't related to her. There may be a poorly-dressed young man coding furiously in a Beijing Internet cafe, while you read this article, whose new operating system will make all current ones obsolete -- and you may not learn about his work until it shows up in a Chinese-made $100 laptop computer.

When Bill Gates and his friends started Microsoft, it was one of very few companies that sold nothing but personal computer software, and the others were so small that Microsoft managed to buy most of its competitors -- or at least license their best work or hire away their best programmers. Back then, programmers were scarce and expensive, as were the computers they programmed on. Now there are both programmers and computers all over the world, linked together by the Internet. The Internet not only helps programmers collaborate with each other across geographic boundaries, but allows them to distribute their work without shipping physical products.

The only reason to have a software company's employees work in an office these days is control, both of employees' schedules and of what they work on. Self-motivated geniuses have no need of offices and may even resent being asked to show up at one on a regular schedule, which means that many of the world's best programmers will never work for Google, Microsoft or any other company. Instead, they'll start their own software companies or, in many cases, Open Source-based consultancies.

So Microsoft doesn't face a few dozen competitors, as it did in the 1980s, but hundreds of thousands. And these competitors are spread all over the world. This kind of competition is a lot harder to co-opt, buy out or fend off than competition from a single company, a la Netscape, or even from a group of companies as substantial as IBM, Sun, Oracle, and their computing industry peers.

Competition has Forced Microsoft to Improve its Products

Microsoft may no longer be able to hire all the top programmers it wants, but there is already plenty of talent among its 60,000-plus employees, and they have done some excellent work in recent years. Windows XP is immeasurably better and more stable than Windows ME or Windows 98. The next generation of Explorer will have many of the modern browser features that those of us who use Firefox or Opera have gotten accustomed to. Microsoft Office may not have some of the features OpenOffice.org users take for granted, like a built-in graphics utility, the ability to act as a front end for industrial-strength free databases like MySQL, and the ability to save your work in 30+ different Open and proprietary formats, including PDF. But Microsoft Office today is a lot better than it was 10 years ago, and the next version may even use a sort-of free XML file format that may not be as open and standardized as the OASIS Open Document Format used by OpenOffice.org, but is less closed and less proprietary than previous Microsoft file formats.

A true monopoly would not need to make these improvements in its products. It would give you whatever it wanted, at whatever price it wanted to charge. It would not be selling cut-down versions of its products at cut-rate prices in developing countries -- many of which, you may note, are rapidly turning into "software developing" countries.

Without Linux, combined with Apple's move to BSD-based Mac OS X, I doubt that Microsoft would have put much development effort into Windows. They sure didn't do much with Explorer between the time they crushed Netscape and the time when Firefox started making a big splash, did they?

The U.S. antitrust case against Microsoft wasn't about the company being a monopoly (which courts agreed that it was at the time), but about illegal misuse of that monopoly. That case was settled in a way that left Microsoft essentially unharmed, but with a judge overseeing its actions for five years, a time period that is going to end before long.

The Age of the Software Monopoly is Over

IBM tried to create a monopoly in the business desktop computer business, but failed to hold onto its market-leading position as dozens, then hundreds, and later thousands of competitors made better/faster/cheaper PCs. Even today, while Dell is the world's largest personal computer vendor, if you add up all the market share reports from major computer vendors in this C|Net article, you'll see that they account for around 60% -- not 100% -- of total sales, with smaller companies getting the rest. (And some of those companies are *really* small, like the one-man Bradenton, Florida, shop where my sailing buddy Gene just bought his latest home computer.)

The personal computer hardware business has become totally demonopolized, decentralized, democratized, and internationalized. If you have enough mechanical ability to assemble components neatly (and enough sales ability to get people to buy what you make), you can get into it yourself with a very small investment, just as Michael Dell started out reselling computer components and assembling systems in his college dorm room.

Starting a software business takes even less investment. If you're a competent programmer -- or you have a friend who is a competent programmer and you are a whiz-bang marketing person -- you have everything you need to get going. You can either produce and sell proprietary software or customize (and probably install and maintain) Free or Open Source Software for corporate clients. If the Internet is your primary sales and distribution channel, you don't need to live and work in expensive IT business hotbeds like Silicon Valley or Boston, either: JBoss, for example, is based in Atlanta, Georgia; and Digium, the company behind Asterisk, is in Huntsville, Alabama.

There are software businesses springing up all over the place. Most of them are tiny, and few of them will ever get big enough that analyst firms like Gartner or IDC will track their market share (or even notice them). But there are so many of them being started that, in aggregate, they are becoming a more significant market force than any single big software company, even Microsoft.

This doesn't mean Microsoft will be replaced next year by 100,000 startups. The company will still be around, it will still get lots of press, and -- assuming it embraces (but does not keep trying to extend and extinguish) Open Standards -- it will still be a powerful force in the software world.

But no matter what Microsoft does, it will never have a software monopoly again. Nor will any other company. The barriers to entry in the software business have become too low for that to happen, and too many skilled software developers are learning that they can earn at least as much working for themselves as they would by working for big software companies.

Small is Beautiful was a fine book title in 1973. Today, it's a fine description of the software industry's future.

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Is Microsoft Still a Monopoly?

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  • by cyberformer ( 257332 ) on Monday December 26, 2005 @01:58PM (#14340137)
    The first sentence of the question says it all: Microsoft dominates the desktop. It has a monopoly of the PC OS and the Office suite. Those are very significant, costing users hundreds of dollars per machine and accounting for more than 100% of MS's profits. (More, because MS takes what it hopes will be a temporary loss on just about everything else.)

    MS has moved into other areas like gaming, but that doesn't end its existing monopolies. And (not a coincidence), MS's products in those new areas are actually quite good, because it has to compete.

    The one area of progres is the Web browser. Firefox (and Safari, and now Opera) really has eaten into IE's dominance, and that's good for everyone (including IE users, as it's forcing MS to start work on the browser again).
  • by Daneurysm ( 732825 ) on Monday December 26, 2005 @02:05PM (#14340180)
    While Microsoft isn't quite as untouchable as they used to be, especially with the given examples, I still consider them a monopoly.

    Monopoly on what? Home desktops? Certainly. Company desktops? Yes again, but losing their grip slowly. Servers? Not so much, and losing their grip quickly. Video game consoles? Not at all. Supercomputing? Nowhere close.

    As a whole they may seem to paint Microsoft as becoming more diverse and, inevitably not in monopoly-position in all its new markets.

    But, was it ever Microsoft having monopoly status in the first place that was the problem? No.

    Has Microsoft ever successfully Monopolized any market besides its desktop market? No.

    .... this monopoly status that is used to label microsoft at every turn has been pointless.

    Microsoft being a monopoly isn't even the bad thing.

    So what's the evil? It's Microsoft leveraging it's monopoly status, repeatedly. Almost exclusively in the desktop realm. It was tried on the server-side with major initial success, but, that momentum started waning immediately.

    Sorry, but so far as I am concerned...Microsoft is still a monopoly. A monopoly that has to try new things (staying competetive, attempting to innovate, etc) to maintain their monopoly status. That may be the signs of a monopoly slipping out of their grip, but it is still a monopoly.

    ...not to mention the fact that I could care less about a monopoly on the back-end, and I dare them to monopolize the video game console market...that's laughable at best..

    ...But the ~90% (number pulled out of ass) of all desktop computers (especially home desktops) running Windows (as if there was any other way to run a computer, ask Joe Sixpack) certainly, to me, constitutes a monopoly.

    ...it's just the leveraging of that monopoly that burns me up.

    ~Dan
  • Of course (Score:2, Interesting)

    by NixLuver ( 693391 ) <stwhite&kcheretic,com> on Monday December 26, 2005 @02:05PM (#14340185) Homepage Journal
    Microsoft never had an 'absolute monopoly' on 'computers'; I mean, mainframes, servers, and workstations were MS free for a long time. OTOH, the legal view of antitrust has to do with activities designed to create a barrier of entry and manipulation of the marketplace via control of a key market share; ie, I could be in violation of antitrust laws if I own a steel company and the only railroad into a given area, and refuse to transport steel for other companies. The legal antitrust laws have never been pointed only at textbook, dictionary 'monopolies'.

    Even though I am not a Microsoft fanboy, I don't want to see them *destroyed*; I would be extremely happy to see them knocked down to the 65% desktop market share. As much as I like OSX, I don't want to see Apple in sole possession of the desktop market, and as much as I like Linux, I wouldn't want to see it become a monoculture either.

    Either way, the answer is not to treat the market leader differently; if we feel that the antitrust laws perform a valuable function (which *I* do) then the laws should be designed so that it's impossible to achieve that market share, rather than change the laws for those who do achieve the neccessary market share.
  • competing on price? (Score:3, Interesting)

    by lawpoop ( 604919 ) on Monday December 26, 2005 @02:11PM (#14340223) Homepage Journal
    "Microsoft also now sells something called Windows Starter Edition in some parts of the world -- supposedly for as low as $37 or $38 (US) in Thailand, including a basic version of Microsoft Office. In other words, Microsoft is starting to compete on price "

    Competing with whom?

    They are not competing with any market competitor. They are competing with the low income of less wealthy parts of the world, compared to their relatively wealthy home base of the United States.
  • by zymano ( 581466 ) on Monday December 26, 2005 @02:24PM (#14340293)
    The gov's only answer to monopolies is to break them apart. Which might have worked.

    The answer was to 'force' OEM's to accept a couple of other OSs' installed their computers. Maybe an easy to use Linux and a BSD distr. And also 'force' software makers to make their programs compatible with the other OSs'.
  • by SeventyBang ( 858415 ) on Monday December 26, 2005 @02:25PM (#14340296)


    I think think to a certain extent, they still are, but fill feel the warm breath.

    Microsoft owned the deskstop and has [undeniably] and it's now the 3rd most (and most profitable) element in their portfolio.

    Microsoft's long-term strategy, however, is going to be their downfall.

    Microsoft has grown from the desktops and are attempting to achieve the next level (www|Internet). Their long-term plan(s) seem to be rather nebulous. I've said it before and I'll say it again: Balmer et al make references to Google in oe way and one way only: as a search engine That's all they want the rest of the world
    If you look at something like Google, they didn't grow up, they started online and are growing|spreading about it. It's like an oil slick. They're spreading wider and widers, and helping to organize information. Not just my information, your information, or the information of someone else. They just want to accumulate information and let you figure out how it's best for you to make the best use of it. In the meantime, Microsoft is feeling someone's breath on their necks but are afraid to turn & look because that's when your forward sensors aren't available and you hit a tree.

    There's one thing Microsoft is afraid of: not being #1 - no longer the trail setter, but the trend follower.

    And one of my favoriate quotes:

    "Success is a lousy teacher. It makes smart people think they can't lose." William Henry Gates 3rd

    p.s.

    A better question about money is what Ballmer does with his life. We know what Gates & Allen have done, and their actions are news worthy, but what about the guy who looks ready to pop a vein when the cameras are on him?
  • Well stated. That's pretty much the point of most replies and what renders this entire article pointless. The person has laid out a very reasonable argument not to call Microsoft a monopoly while completely ignoring the carefully defined legal definition -- which is what most educated people generally are referring to when speaking of Microsoft as a monoply. The Wall Street Journal isn't using the street definition of monopoly when they discuss Microsoft, they are using the definition that the courts used when deciding that the term can be applied to Microsoft with all the ramifications inherent in that act.

    As for street usage of the term, I have no doubt that there are 15 year old kids ranting about Micro$oft being an Evil Monopoly in the same way they glamorize Che Guevara on a tee shirt. There are idiots and children discussing all sorts of things they don't really understand. At least the children have a chance to grow up and understand the actual definition of the term 'monopoly' as it was applied to Microsoft -- a specific legal definition that limits their actions in a managed capitalist economy.

    --
    Evan

  • by yvesdandoy ( 44789 ) on Monday December 26, 2005 @03:58PM (#14340808)
    Does this poster want to make us regret (with tears ?) (on our knees ?) the endless years we had to endure Win(crap)doze with no other alternative ? and for leaving the ship like rats that now Mac OS X and Linux are there for our peace of mind ?
    Does he even kwow about BeOS and others that were deliberatelly sacrified by the $ and FUD priests (sometimes even before birth) for the Almighty God to continue beeing the One and Only ?

    Or is it just another "Flame War Starter" ?
  • by WWE-TicK ( 593858 ) on Monday December 26, 2005 @04:20PM (#14340907)
    .NET development has always been a free download from Microsoft. You just don't get the fancy IDE that Visual Studio gives you. I'm not sure what the hell you're smoking, but you're just plain wrong. Oh wait ... this is Slashdot. Here it's ok to speak a bunch of bullshit, as long as it's anti-Microsoft or pro-Linux.

    Oh, and Solaris didn't come with development tools; you had to pay extra for Sun's compiler. I don't know about the free version now though.

  • by pogson ( 856666 ) on Monday December 26, 2005 @05:01PM (#14341107) Homepage Journal
    Tried KNOPPIX or UBUNTU lately? Linux has been easier and faster to install than that other OS for years now. In recent years, I have taught students how to set up a simple web server in under five minutes. Last month, my students installed a basic Linux installation on a ten year old PC. Not one student found it hard. I handed out KNOPPIX CDs to take home and only one student had a problem (resolution of a monitor). A squad of MSCEs came in and failed to install SP2 on half our Windows machines. They had no clue what went wrong with the network install on bunches of identical machines. I had a Debian mirror on our LAN and could have done the job in twenty minutes. We also have had many users that could not print or log in for months in Windows. I know XP is a darn sight better for many things than '95, but easy it is not. Ray Ozzie, on Microsoft products wrote that "complexity kills". Windows' complexity creates the holes for malware, the headaches for admins, and difficulty for installation and setup. Linux and other systems do not have this unnecessary complexity that gets in the way of doing the job.
  • by Anonymous Coward on Monday December 26, 2005 @05:32PM (#14341229)
    Are you an idiot?! If it doesn't have win it's not a computer?! So I guess I'm not on a computer right now? A mac is not a computer?

    Wether 'Joe Average' considers it a computer or not doesn't change a goddamn thing. A computer is a computer. Joe Average can go get fucked by a horse.
  • Big DUH, ask McBride (Score:3, Interesting)

    by twitter ( 104583 ) on Monday December 26, 2005 @07:27PM (#14341722) Homepage Journal
    Coming up with examples like RedHat, Apple, and Sun evoke a huge DUH. Name a major corporation that isn't in the OS business. While you will find that the majority of large businesses run major systems (such as Oracle, Peoplesoft, etc.) on Sun, HP or IBM hardware and OS's, the desktops are Windows.

    You mean companies like Lowes, General Motors and others sued by SCO at M$'s request? Lowes, as you can see for yourself by visiting, has eliminated M$ from their desktop. You can even use one of their public terminals to apply for a job. I promise you it won't crash and waste your time. In any case, there are many big companies that have moved away from M$ crap and M$ has tried to punish them with an insane lawsuit.

    The SCO case proves both that it's possible to live without M$ crap and that M$ is an anti-competitive monopoly business. Their hold is breaking, but they still have the ability to punish computer hardware makers, vendors and even users.

    Oh, by the way Rob, dumping (aka competing on price) is most certainly a monopoly practice. Ask Netscape and Correl. You can also ask Correl what it's like to be on M$'s bad side as a software company.

    We should also separate what we are talking about. It's not wrong to be a monopoly if you got there and stay there without use of anti-competitive laws or practices. People don't hate M$ because they are big, they hate them because M$ is evil. You can be small and evil too.

    Microsoft's inability to dominate all aspects of publishing and telco does not make them any less anti-competitive any more than the Jack the Ripper's inability to kill people in all major cities made him less of a murderer. M$, through the BSA, still threatens public school systems with lawsuits and that's about as evil as you can get, short of murder.

"Experience has proved that some people indeed know everything." -- Russell Baker

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