Catch up on stories from the past week (and beyond) at the Slashdot story archive

 



Forgot your password?
typodupeerror
×

Obtaining Replacement Parts for Your Laptop? 688

halosfan asks: "I recently broke the LCD bezel (the plastic thing that holds the LCD and related wires together) on a laptop that I bought half a year ago. I checked eBay as well as a few online stores specializing in laptop replacement parts, but still couldn't find the replacement. I contacted the manufacturer, but they were absolutely useless. Local laptop repair shop said they wouldn't replace the bezel without replacing the LCD, which isn't acceptable. It is an extremely frustrating situation, as the bezel is a minor part that I otherwise couldn't care less about, but it is necessary to carry the laptop around. I am wondering what other ways are there to obtain a laptop replacement part? Also, any recommendations for manufacturers that are good about making obscure replacement parts for their laptops available to the general public?" Does your laptop manufacturer make it easy or hard to get the necessary replacement parts?
This discussion has been archived. No new comments can be posted.

Obtaining Replacement Parts for Your Laptop?

Comments Filter:
  • by Anonymous Coward on Monday January 12, 2004 @03:55PM (#7955155)
    An Anonymous Coward asks: I woke up this morning and once again I was hungry. I have heard of various solutions to this problems in the past and have even tried a few (eating, snacking, etc.) My question to the Slashdot community is this: What do you do when you're hungry? Are their any uber-geek solutions to this problem? I know I can't be the only one who experiences it."
  • by Anonymous Coward on Monday January 12, 2004 @03:56PM (#7955169)
    Duct tape.
  • Wood? (Score:5, Funny)

    by gruntled ( 107194 ) on Monday January 12, 2004 @04:00PM (#7955223)
    How cool would it be to pay $50 bucks to the local woodshop teacher to make a custom bezel?
  • Re:eBay. (Score:2, Funny)

    by Anonymous Coward on Monday January 12, 2004 @04:00PM (#7955237)
    Yeah, but did he check Ebay? I found a replacement part there.
  • by Mr.Surly ( 253217 ) on Monday January 12, 2004 @04:01PM (#7955239)
    ... for laptops: A new laptop.

    Seriously, though. I used to fix laptops. Typically the LCD and bezel came as one part, and couldn't be purchased separately.
  • Compaq/HP (Score:5, Funny)

    by DivideX0 ( 177286 ) * on Monday January 12, 2004 @04:01PM (#7955245)
    I usually have no problem getting what I want from Compaq as long as the following conditions are met:

    1. Have a lot of money
    2. Compaq/HP actually has the part listed
    3. Compaq/HP actually has the part in stock
    4. Compaq/HP actually ships the order
    5. I finally give up and buy a new laptop

    Hope this helps :-(

    Sorry I almost forgot:
    6. ???
    7. Profit
  • by polyp2000 ( 444682 ) on Monday January 12, 2004 @04:03PM (#7955278) Homepage Journal
    ...
    I thought flamebait was a bit harsh dude, I thought it was funny !.. The obvious answer is ... google [google.com] ...

    Obviously there is / has been a lack of interesting submissions on slashdot today.

    You pose an interesting dilemma. My personal solution is kellogs cornflakes with a splash of fresh semi-skimmed milk (half fat) and a liberal sprinkling of sugar. I am sure other slashdotters may have a different preference. I hear Cheerio's or Chex are quite popular stateside.

    nick
  • by worst_name_ever ( 633374 ) on Monday January 12, 2004 @04:05PM (#7955300)
    If we got one with a good body, but a blown engine

    But enough about dating sorority girls - back to Slashdot!

  • by inode_buddha ( 576844 ) on Monday January 12, 2004 @04:06PM (#7955308) Journal
    Nope. Mollusk snot. [slashdot.org]
  • Re:eBay. (Score:2, Funny)

    by Anonymous Coward on Monday January 12, 2004 @04:09PM (#7955350)
    He said he didn't find anything on eBay....but I wonder if he checked eBay? Maybe he should check eBay.... Yeah, I'm feelin the magic.
  • by mixmasta ( 36673 ) on Monday January 12, 2004 @04:14PM (#7955408) Homepage Journal
    Duct Tape. =)
  • by Anonymous Coward on Monday January 12, 2004 @04:18PM (#7955461)
    LEGO!

    Oh wait, that was a different thread...

  • by Anonymous Coward on Monday January 12, 2004 @04:20PM (#7955479)
    Gentlemen, we can rebuild it.
    We have the technology.
    We have the capability to build the world's first aluminum laptop.
    This computer will be that laptop.
    We can make it better than it was before.
    Better. Stronger. Faster.
  • by JRHelgeson ( 576325 ) on Monday January 12, 2004 @04:46PM (#7955546) Homepage Journal
    As I was checking in for Jury Duty one day, I had my laptop bag open and sitting on the counter top as I scanned my summons - thereby clocking in for the day - when my bag took a humpty-dumpty right off the counter top and landed on the left corner hinge with a gut wrenching CRUNCH!

    Upon examination, the left hinge was broken, the front bezel, and the screen didn't light up.

    Boy was I upset. I had to sit in a jury room all day with no laptop.

    Once home, I took the laptop apart and discovered that I'd broken the FL inverter board(what causes the screen backlight to illuminate). Now, this is a Toshiba Laptop, and I had taken the thing into be serviced - so I called up the service center and asked them to order in some parts for me. They did, and I replaced everything myself - becoming intimately familiar with my laptop in the process.

    Once I got the FL inverter board replaced, the screen still didn't light.

    I called the Toshiba Service Center (Compar in Minneapolis, great guys) and they said, "It's gotta be the fluorescent bulb..."

    Huh? Fluorescent bulb?

    They explained to me that the way the screen illuminates is there is a tiny fluorescent bulb that runs along the bottom of the screen. You have to remove the LCD panel, take off the tape and some screws and you'll be able to access a tiny fluorescent bulb that is the thickness of a #2 pencil lead (about 1mm dia) and it is the length(width) of the screen. Turns out the FL inverter board is nothing but a high-tech ballast. They told me that they weren't sure if they could replace the bulb without replacing the screen - but just about any bulb from any screen, provided it was the same length, would work.

    Now, my friend had a DELL laptop that he'd stepped on and cracked the LCD, but the backlight still worked. It too was a 15" screen, so I took out his old bulb and put it in my screen, but his bulb was about 3mm to long! SO, I pulled out my Dremmel and cut away the metal & plastic so the fluorescent bulb could extend beyond the side of the LCD Panel. It only extended about 1mm out from the edge of the panel. When I put the screen back into its mounting, it barely fit. I had to cut the wires to the bulb, and solder on the ones for my old broken bulb, but when I powered it up, I had my laptop back.

    It was only then that I noticed that the piece of glass that runs behind the LCD was cracked (NOT the LCD panel itself) but the glass that distributes the light emitted from the bulb. All that means is that the upper left corner of the screen has a wavy shadow. I can live with that.

    All told? The drop cost me just under $200 to repair, and the income earned from jury duty wasn't even enough to cover half of it.

    Oh, and the trial I heard? Some guy that was charged with being a male prostitute (ouch!). We found him guilty. I dunno why he even fought the charges - he could make a killing on the inside. The entire time I was in trial, I was thinking of Goatse. Damn you Slashdot.

    Silly faggot, dicks are for chicks!

  • by AchmedHabib ( 696882 ) on Monday January 12, 2004 @04:50PM (#7955569)
    Which reminds me, I am just waiting for my 6 years old 29" Sony black triniton to break down so that I can buy myself a plasma screen. I just can't bring myself to swap the working tv with a flatscreen when comparing the quality of the picture.
  • by tommck ( 69750 ) on Monday January 12, 2004 @04:53PM (#7955589) Homepage
    The touchpad (which is already honky cause it took a static electricity shock)


    Touchpad: "What did you call me, punk?"

  • by Anonymous Coward on Monday January 12, 2004 @04:55PM (#7955604)
    Epoxy? Won't that unleash the stormtroopers the next time you go through airport security and they choose to run yours through the sniffer?

    I guess if you never plan to carry it on board, you might be OK with that. Otherwise you basically have to suck it up and buy a new one. It wouldn't surprise me if other solutions (like duct tape) caused similar problems at the airport.
  • by Anonymous Coward on Monday January 12, 2004 @05:28PM (#7955989)
    ...and precisely none of the legendary Volvo reliability. What a shameful way to bastardize a vehicular legend like the 240 series.

    The 240, which had 4-wheel disc brakes in the early 70s as the 140, doesn't deserve the injustice of having the cutting edge 1950s technology of a Ford iron-block pushrod tractor engine shoved in its throat. Why not jam that hideous Mustang interior in the car as well, just to make sure NOTHING works in six months?

    Makes me sick.

  • by squidfood ( 149212 ) on Monday January 12, 2004 @05:33PM (#7956053)
    Maybe that's why I've always known it as 'gun tape'.

    You got the letters wrong again! It's gnu/duc[tk]tape!

  • by ChopsMIDI ( 613634 ) on Monday January 12, 2004 @05:44PM (#7956219) Homepage
    A quick find for duct tape over this thread yielded 20 results.

    I think we have a winner!
  • by Anonymous Coward on Monday January 12, 2004 @06:52PM (#7957017)
    But they also know that you know that they know more than you know so they bet that you bet.

    But now you know it that they know it that you know that they know more than you!!!
  • by RobinH ( 124750 ) on Monday January 12, 2004 @07:21PM (#7957323) Homepage
    Whenever the guy in the shop offers you an extensive warranty ask him why. Then whey he talks about accidents point out you have insurance for that. He'll next talk about the product maybe failing, at which point you ask him if he's telling you the product is unreliable and crap.

    This proved to be a lot of fun when we were out shopping for a small second vehicle. We had decided on a Nissan Sentra, because it was highly regarded as very reliable, and a good buy, and I didn't want to worry about my wife being stranded anywhere while I was out of town. So we go and talk to the dealer, and he spends half an hour telling us how great the mechanical system in this car is, that the average lifespan of Nissan engines are about 14 years, and since we were buying a base model, there was little if anything to go wrong with it, other than the air conditioner.

    Then after we signed on the dotted line, we are taken into the back room where this woman tries to sell us an extended warranty. I should mention that the standard warranty is 5 years on the powertrain and 3 years on everything else, and we were only getting a 4 year lease. So here she is selling us an extended warranty for 48 monthly payments amounting to $2000. I told her that our salesman, Mike, just said we'd never have a problem, these are very reliable cars, and the only thing that could go wrong after the 3 years and cost us money was the air conditioner, and I was pretty sure I could replace the whole system for under $1000. She looked pretty mad. She said, "do you think that a car with 10,000 mechanical parts isn't going to have one mechanical problem?"

    I told her she needed to have a word with Mike.
  • by bscott ( 460706 ) on Monday January 12, 2004 @09:34PM (#7958388)
    > (my bad, but IBM's whole FRU thing will drive you
    > crazy until you figure it out

    There's somebody who's figured it out?

    This is OT, but the IBM part number system is legend amongst repair depot techs... my best story about it involves a 3-day odyssey of trying to find the right part number to order a replacement floppy drive for a PS/1. Hours on the phone just trying to find the right department (and I had the special support numbers and access codes they give to places which do warranty work for them), etc etc - skipping to the climax, I was on a conference call with 3 different IBM employees (in 2 diff states), and they were ALL arguing over what the part number was. The best bit:
    guy#1 - "I just asked my supervisor and he's sure this is the right number."
    guy#2 - "I AM your supervisor, and I'm telling you it's not!"

    Anyhow, we eventually got the right drive. (I couldn't use just any one 'cos the button had to fit through the bizarre bezel of the cabinet)
  • by goodie3shoes ( 573521 ) on Monday January 12, 2004 @10:35PM (#7958847)
    I think I agree with the parent poster. Most glues don't work worth a $%^& on plastics; what you want is a "solvent weld" where the parts to be joined are softened with chemicals and then pushed together to make a homogeneous joint. I use "Ambroid Pro Weld", available at hobby shops nationwide. Please read the directions. Do not taunt "Ambroid Pro Weld".

Top Ten Things Overheard At The ANSI C Draft Committee Meetings: (5) All right, who's the wiseguy who stuck this trigraph stuff in here?

Working...