How Not To Ship Computers 1554
jutus writes: "I recently relocated for work from Canada to Florida, and on a suggestion, shipped my equipment (well-packed), with UPS Ground. I've posted some images of the destruction my shipment was subjected to by UPS. UPS Ground does not insure international shipments, so basically I'm up shit creek, no paddle. They have been giving me the textbook run-around for the past week. UPS Canada blames UPS in the U.S., and you can imagine who UPS down here in the States blames. As of yet, UPS has not even attempted to negotiate any compensation for my loss due to their severe negligence ... For Gods sake, use FedEX." My luck has gone the other direction -- I've mostly had good luck with UPS and some misdeliveries with FedEx. Would be nice to hear from any UPS employees reading this about what could have led to the damage jutus illustrates.
Heh (Score:5, Funny)
Now you know.
maybe they were looking for his files (Score:1, Funny)
"in the computer??"
That's what you get for shipping to Canada! (Score:1, Funny)
I wonder how long it will be before the U.S. invades that wasteland up north?
Re:UPS... (Score:1, Funny)
After working for UPS for a summer I found that when a package has "FRAGILE" written on it, this roughly translates to "drop from 3 feet instead of 5."
I once ordered a Record from amazon (Score:5, Funny)
Vinyl may be fragil but it must've taken a fair amount of force to Produce the neatly folded package I recived, I was amazed at how symmetric the fold was as well.
Needless to say amazon have used Boxes ever since.
At least Tupperware will replace the busted bowl (Score:5, Funny)
Re:Worthless (Score:4, Funny)
Your average UPS employee probably would think that was french for fragile and treat it just as harshly.. ^^
Don't forget FedEx (Score:1, Funny)
Friday night, I call to ask where my package is. It's in Miami, and everybody's closed, so I have to call back the next morning.
Saturday morning I call. They apologize. They'll have it to me by Friday, they promise.
Six FedEx working days for an overnight package? Not acceptable. I may not get it today, but I want my package on Monday.
"Well, sir... shipping overnight is only $30 for your package. If you would like to pay $30, we can have it pulled and shipped to you via our overnight service. Then it would arrive on Monday."
"Why can't you do that anyway?"
"We only deliver overnight on packages shipped via our overnight delivery service."
"And how does your computer say my package was shipped?"
"Via our overnight delivery service."
"So you can deliver it to me overnight, then."
"No, sir. It will arrive on Friday unless you pay to have it upgraded to overnight."
"Upgraded? It was SHIPPED overnight!"
"I understand, sir. It will arrive on Friday."
*Click*
I called back and spoke with supervisor after supervisor, until I finally reached somebody who understood that I was not going to pay $30 for them to correct their monumental screw-up. He had the package pulled and overnighted to me for free.
Agh. Whenever you deal with shippers, always ask for the supervisor. I don't do it often, I'm a shy person. But you will NEVER get ANYTHING out of FedEx (or UPS in my experience) unless you "turbo" it and go for somebody with authority. Be polite (always), but be firm. If one person can't help you, ask them to put you through to a person who can. Don't fly off the handle. If the guy in the phone center doesn't have the broad, sweeping discretion you need, yelling won't help.
Mark Boxes As "BIOHAZARD" (Score:3, Funny)
:)
Re:Your Mistakes (Score:3, Funny)
Re:Never use Cardboard (Score:3, Funny)
Fastball pitch, high on the inside (Score:3, Funny)
Overhead and moving fast, a package launched from the truck landed hard and skidded on the greystone's front stoop.
I looked at the driver; he said, "You didn't see that."
I agreed I didn't.
Fed Ex, UPS, it's all the same -- don't judge by brand. Men will still throw packages around, because it's fun.
Re:Your Mistakes (Score:2, Funny)
Now, how about you put a "Biohazard" sign prominently on the box? "Biohazard" covers everything from used syringes to Anthrax, so it wouldn't be immediately obvious what you're shipping, and I'm sure the employees would treat it with respect, if not outright fear
A "Radioactive" might work, but I think there are laws against shipping such materials (or claiming to), and would be less plausible...
What really happened to you computer (Score:5, Funny)
Well, flight 1331 was diverted to drop paratroopers into Northern Quebec in an attempted to foil the dastardly Greenlander plot. After the paratroopers were dropped, unexpected windsheer downed flight 1331 over Hudson bay.
Search and rescue failed to find any traces of flight 1331, but the copilot, Red McFearson miraculously survived. Red managed to swim his way onto an iceberg.
On his iceberg, Red had many adventures... including a near fatal attempt to milk a polar bear in desperation brought on by hunger. However, it turns out that polar bears like to be milked and Red was able to survive.
Only two things kept Red going during those months stranded on the iceberg suckling the polar bear... his special relationship he developed with a hocky puck, Marsha... and his drive to fulfill his duty and DELIVER YOU PACKAGE which he was able to salvage from the wreckage.
So, you see, you have no room to complain and you should be greatful for the patriotic, dedicated men and women of UPS.
Re:FYI (Score:2, Funny)
an experiment (Score:2, Funny)
Hey, anyone want to try an experiment?
Get an old 386 in a tower case - something you wouldn't mind losing, or something you'd actually *LIKE* to see mangled (eg : That old pentium that won't stop BSODing in Windows and that you can't get Linux to work properly on.)...
...And ship it UPS with "kick me" written on the box instead of "fragile"
I'd like to see how mangled a condition the box is in wen it arrives at its' destination
...Of course, they'd probly leave it alone and it'll arrive in pristine condition, but you'd sorta expect that
They didn't quite live up to their name (Score:3, Funny)
Re:Your Mistakes (Score:5, Funny)
He shipped three collectible rifles via UPS Ground (the only legal way to ship them) they were so damaged that the barrels were bent and engravings on the stock were damaged beyond repair.
After six months without receiving his insurance money (almost $5000), he got his revenge. He filled 6 pickle jars with concentrated deer urine (very nasty smelling stuff) he packed them together, marked the box fragile and didn't insure it.
Not suprisingly, the box was never delivered
Re:Latest correspondance from UPS. (Score:1, Funny)
Dumbass.
Re:Your Mistakes (Score:2, Funny)
(fight evil with evil not good? bah)
Fragile's not a word, it's an acronym... (Score:5, Funny)
R elentlessly
A nd
G rind
I nto
L imp
E xtinction
Re:Your Mistakes (Score:5, Funny)
fell out of a moving truck??? (Score:1, Funny)
One more reson why the CPU/Monitor ride up front with me and NOT in the trunk.
WHAT YOU SHOULD HAVE DONE (Score:1, Funny)
Re:Your Mistakes (Score:2, Funny)
Does anybody remember the American Tourister advertisements? When the luggage went behind the wall on the conveyer, it went into a room with a couple of gorillas who picked it up and threw it around and jumped on it, just for fun. Maybe it wasn't an ad, but a documentary on UPS...
Re:Your Mistakes (Score:2, Funny)
UPS.. Like Hell! (Score:2, Funny)
However, she was told at the Jackson, MS, depot that she was not allowed to close the 2 boxes--a UPS person had to do that. Dutifully, my extremely gullible mother-in-law hands over her 2 open boxes to get sent off to me.
Fast forward 2 weeks after I receive the boxes. She is talking about how I haven't said how I liked my egg dish and cookie mix. Bells go off on my head, as the box was rather strangely empty and the quilt had been covered in chocolate chips, and I had only gotten one box. Evidently, she had actually sent 2--some low-life had taken out what s/he wanted (some of the pictures were missing, and 2 photo albums had been "combined" into one.
I had a quilt, and one Xmas present. Some idiot had taken the heirloom deviled egg dish (causing _my_ mother, who is not AS southern as my mother-in-law, to HOWL with laughter thinking of THAT gift getting explained to a grandmother/brother/girlfriend). I was extremely offended, and got designated to call UPS.
The conversation went something like this:
"Yes, I need customer service. Yes, ma'am, I'm missing over half of shipment number XYZ, and would like to speak to the supervisor of the Jackson, MS, depot about what I consider a theft."
Customer Rep: "Ma'am, what was in the box?"
"Well, let's see, the usual irreplacible, priceless objects such as my husband's childhood teddy bear, a photo album tracing from his birth to high school, an heirloom piece of glassware.."
The customer service lady groans.
I didn't get off the phone until I had an issue number, her name, and her phone number, and had assured her my father-in-law was returning to the depot the next day to "speak" with the supervisor. In case you don't know Southernese, "speak" is a pretty serious word.
He got a personal apology from the supervisor about the theft. And eventually, a $100 check (all uninsured packages are worth).
But sometimes, I giggle to myself, thinking of the guilt someone's carrying over giving a stolen egg dish to their grandmother.
Re:Your Mistakes (Score:3, Funny)
Re:Your Mistakes (Score:3, Funny)
Put a Miller Lite label on it.
Warehouse damage (Score:2, Funny)
Re:That sucks.... (Score:2, Funny)
I always thought.. (Score:1, Funny)
JR
The Tupperware has a lifetime warranty (Score:2, Funny)
Re:Even if it's undamaged you might be screwed. (Score:2, Funny)
He must have been a Windows user.