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The Internet

Dump Broadband, Dig Out Your Modem! 566

wilstephens writes: "Found this article on CNet about the latest trend of people dumping broadband in favour of their modems. Cheaper, and more reliable service, apparently! 'Katy Ling, a software consultant who had her home wired for high-speed Internet access last year, did what many technology analysts said would never happen: She bailed out of broadband...'"
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Dump Broadband, Dig Out Your Modem!

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  • Going back (Score:3, Interesting)

    by Alomex ( 148003 ) on Thursday November 08, 2001 @01:47PM (#2538497) Homepage
    I'm seriously considering going back to telephone modem. I'm using cable modem here, and the service seems to go down every other day and be no faster than 100Kbps. Before that I had DSL and that worked like a charm, but there's none to be had around my new house.
  • Doesn't Suprise Me (Score:2, Interesting)

    by LowellPorter ( 466257 ) on Thursday November 08, 2001 @01:47PM (#2538498) Journal
    When broadband first came to my area, it was cable modems to a small section of town... only a few people had the access. This year the local cable company was working on doing the whole town, but excite@home stopped taking new customers, so that'll kill new cable access. DSL has been spotty with all the companies going out of business and there's a long wait when you call for them to set up the service (Ameritech). I called and they said they would be there in 4 weeks. 8 weeks later they still hadn't installed it. I cancelled it.

    Long Live Dial up!!!!!!!
  • by scriber ( 89211 ) on Thursday November 08, 2001 @01:48PM (#2538515) Homepage

    I've got a cable modem, and every night when the traffic starts to get high, service totally stops. This isn't too bad, because I live close enough to campus to run to a computer lab when I really need to, but it's annoying nonetheless. The solution: we called the cable company to complain about their horrible service, and they credited our bill for the month's worth of broadband. I won't argue with free broadband, even if it doesn't work from 6-12pm most nights.

    If you're having trouble with your broadband service, try complaining. The worst that could happen is you'll have to leave a message, but you might be surprised what happens.

  • Some stats? (Score:2, Interesting)

    by Debillitatus ( 532722 ) <devillel2 AT hotmail DOT com> on Thursday November 08, 2001 @01:49PM (#2538520) Journal
    Correct me if I'm wrong, but the only positive evidence they present in this article that people are dumping broadband is Katy Ling. I feel sorry for Katy and all, but she hardly constitutes a trend. (?)

    I mean, they also said a few things along the lines of "experts who have just as little evidence as us predict a downturn, etc.,etc.". Whatever.

  • Cheaper? Maybe.. (Score:2, Interesting)

    by torako ( 532270 ) on Thursday November 08, 2001 @01:49PM (#2538529) Homepage
    I think the main question (at least for me) is not how *fast* my connection is, but how much i have to pay. Here in Europe we don't usually have flat rates and have to pay about 1 us cent for every minute of online time. For browsing the web it doesn't really matter whether all those pages build up really quickly or rather slowly because I'll always need more time to read the stuff than I need to download it. Considering big downloads a faster connection is better, because it saves time and thereby money. But if I could get a flat rate like it is usual in North America I probably wouldn't care if my download takes a couple of hours or so. That's what a second phone line (or ISDN) is for. Just my 2p..
  • Not me I say! (Score:4, Interesting)

    by Com2Kid ( 142006 ) <com2kidSPAMLESS@gmail.com> on Thursday November 08, 2001 @01:53PM (#2538571) Homepage Journal
    After that time I got those 2MBp/s download speeds over my cable modem, there was no way that I was going back.

    I reguarly get 300KBp/s per file transfer from fileplanet.com, and even faster tranfers from other sites.

    Being able to download a 5meg Shockwave Flash file in the time that it takes a companies logo to fade onto the screen also helps.

    Alot.

    Ping times under 100ms are also great. So is that nice west coast backbone that @Home has for its users.

    I originaly started out with TCI@Home then AT&T bought them up. Now I have AT&T Internet Access, Cable Television, and Cell Phone service.

    And you know what? I am being treated great. The few times that I have had to call text support were great, hell, the tech guy and me were swapping anti-MS jokes back and forth. The uptime is incredible, especialy after AT&T took over from TCI, and I have not had a service interuption for, God, almost a year now! The few service interuptions that I did have in 1q01 all lasted less then 10 minutes except for one that had was 30 minutes. After that there has not been a single problem for ages now.

    Hell, when my power went out my UPS kicked in and I was still able to surf the internet. Cable Modem service was still up. Now _THAT_ is what I call robust service.
  • by Cynikal ( 513328 ) on Thursday November 08, 2001 @01:59PM (#2538644) Homepage
    I really can't see that happening in the real world, unless of course your ISP has a 50% average uptime. i've had many HS ISPs, and even with even the worse of them, i would bitch and moan when it was down, but never would consider dialup. now i am forced to be on dialup because of my new location, and i can't understand anyone who would *choose* this..

    Ok maybe if you're a tight-wad, and you use the internet maybe 2 or 3 times a week to check your mail, it wouldn't be a big deal, but i personally can't stand clicking on my inbox, and then having enough time to go make a coffee before i get to the next page. And with so many people on HS internet these days, i find the majority of sites are loaded with graphics and the like which make them almost impossible to view on dialup.

    And forget about downloading the new Mandrake release iso or something, not on dialup, unless you have a few days of spare time to kill...

    I can understand some people being "fine" with dialup, not seeing the need for speed, so to say. but that is akin to my father being "fine" with his pentium 166.. its all a matter of perspective; if you don't know better, then dialup is good enough for you.

    i dont know, but in my oppinion, anyone who would choose dialup after tasting the speed of 1 megabit or more of bandwith, is the same type of person who probly has a few whips and chains in the bedroom, cause they like pain.
  • Is that reliable? (Score:5, Interesting)

    by barzok ( 26681 ) on Thursday November 08, 2001 @02:01PM (#2538660)
    Maybe your users select "modem" with the thought that if they select higher bandwidth, you'll force-feed them a more graphics/flash-heavy site, and they don't want that?

    Or maybe they think cable modem == modem?

    If I had a dollar for every website form I filled out truthfully, I'd be a very poor man.
  • It is a luxury (Score:2, Interesting)

    by NMerriam ( 15122 ) <NMerriam@artboy.org> on Thursday November 08, 2001 @02:07PM (#2538710) Homepage

    There's no debating that at the current time, broadband is a luxury like cable TV or long distance telephone calls. These are the luxuries that you'll probably hang onto until you've already cut back on eating out and movies and other easy to eliminate budget items.

    I would imagine just as many people are dumping $50/month cel phone plans as are dumping $50/month DSL plans. If you have less income, or none, its not like you can't survive without the 3000-minute cel plan or unlimited broadband. These are people with serious budget problems (an unfortunately large population).

    I doubt folks are going to be dumping broadband (or cel phone, or Cable) unless they have something specific they need that $50 for (like food or rent).
  • by Brigadier ( 12956 ) on Thursday November 08, 2001 @02:10PM (#2538732)


    as with everything it comes down to value vs cost. I spend most of my waking time at work where I have net access, so by the time I get home I read mail and that sabout it. when I first heard about high speed connections I had grand dreams of running my own web service, and doign all this stuff. but the reality of it is it's not worth $50 a month, for something I used essentially, less than 1 hour a day. that equates to $2 an hour to check my e-mail and down load the latest movie reviews. I figure I will switch when the pricing is around $30 an hour.
  • by Infonaut ( 96956 ) <infonaut@gmail.com> on Thursday November 08, 2001 @02:14PM (#2538769) Homepage Journal
    Two years ago, PacBell was putting out all of these offers for DSL - cheap, fast, etc. The problem was, they didn't have service rolled out yet. The parent company, SBC, was offering something they didn't have the capacity to actually implement. Why? Because they were scared of cable companies and pioneering DSL providers like Covad.

    When I first made an inquiry with PacBell about getting DSL service, they told me I was too far out. So I contacted Covad, and lo and behold, they hooked me up. I had service through Fastpoint Communications. It was awesome. I had true, always-on static IP, blazing-fast DSL.

    But Fastpoint had a difficult time getting DSL subscribers, due largely to the fact that PacBell was able to jam marketing messages down the throats of phone customers, not to mention TV ads, magazine articles, and the like. Of course, the fact that most PacBell customers were having installation nightmares was beside the point.

    I actually had one friend who spent six months trying to get connected through PacBell. FIVE home visits later, they finally got it working. Another friend actually had to contact the California VP of Sales for PacBell in order to get some action on his stalled installation. Talk about a bait and switch tactic.

    In any case, Fastpoint went belly-up. So Covad passed me on to Earthlink. Whatever problems Earthlink is having seem to be self-created. Their phone support people are truly awesome - great attitude, very helpful. But it took a while for my service to get started, and I was actually DSL-less for two months. Once it started working, I was moderately satisfied with my new PPPoE (yech!) connection, but not as happy as I'd been before with Fastpoint.

    Then I wanted to add a second phone number to my apartment. I had to switch to PacBell for my DSL because since they own the voice line, the only way to get a true DSL Internet and voice on the same line setup is if you use PacBell!

    So now I am using PacBell, with an annoying PPPoE, dynamic IP setup. I've just put in an order to convert over to static IP, which means I'll now pay $70/mo., and I'll have five IP addresses, when all I really need is one, perhaps two.

    I work from home, so fast, reliable Internet access is key for me. I use PacBell because I basically have no other choice. They submarined the competition, played every stall tactic in the book, and now they're a local monopoly.

    Will there be any action on this at the state or federal level? With the current economic and political climate, that's highly unlikely. To me, the subversion of competition in broadband was the real tragedy of the dot-bomb crash. I don't give a crap about pets.com, but we all lost out on a great opportunity when the Baby Bells subverted true competition.

  • by shic ( 309152 ) on Thursday November 08, 2001 @02:15PM (#2538774)
    I use a conventional modem at home out of choice - despite the availability of broadband in my neighbourhood - I just don't see a justification for my home use at the moment. Despite being a continual computer user (and finding broadband at work invaluable) I don't think I'd make sufficient use to make aggravation of an installation worthwhile. Sure things may change if I start working from home, but with a typical daily transfer of say 2MB (little of which I interactively wait for - think email and downloaded software packages.) why do I need this whiz-bang high capacity? I would like to have a personal server on which I can securely stash all the data which I don't carry with me on my laptop, for which I would need an always on connection, but I don't see ADSL like services as the solution there - I'd want something symmetric - being related to Scruge however, I won't even consider a leased line:-)


    Broadband will take off when it is cheaper to have broadband for a month than pay for a dialup bill... We need mass take-up for broadband to really take off, and that means making it a cost effective option for occasional users who currently enjoy their hour online each month for at most a few pence. Maybe the answer to this is to start charging by the MB for transfers? I suppose that would mean people would need to run a secure OS too to avoid extortionate bills:-)

  • by linuxguy ( 98493 ) on Thursday November 08, 2001 @02:18PM (#2538795) Homepage
    I am dumping my cable modem only because I have found that someone else in my apartment building has an open wireless access point with a DHCP server and a fat pipe to the Internet. I plan to piggy-back on their connection and save me $40/month I pay to AT&T@Home. Under normal circumstances I would not consider it seriously, but my job situtation is very unreliable. They could let us go any day now. My wife and I have totally gone in savings mode. Heck we even turned off our land line phone, to save money. We do have cell phones, so it made that decision a little easier.
  • by Bowie J. Poag ( 16898 ) on Thursday November 08, 2001 @02:21PM (#2538822) Homepage


    The kinds of people who end up dumping broadband fall into two categories.

    1) "I cant find anything useful to do with it!"
    2) "Oh, help me, my broadband service has been a nightmare!"

    Both of which are fairly stupid conclusions. Just because you can't see it doesn't mean its not there--There are plenty of things on the net for which broadband is perfectly suited for. Here, i'll give you a real world example: I stopped watching TV news about a month and a half ago. Now, I just pull in feed via DSL from CNN and ABC News. I don't find much sense in 24 hour nonstop anthrax coverage, so I omit that crap from my feed. Tipped over vending machines [cokemachineaccidents.com] have killed more people in the past 10 years than Anthrax has killed in the past 50 years. I'm surprised the nightly news isn't giving you stooges hourly vending machine updates.

    Anyway, onto the second category. Broadband service providers by in large don't have their acts together, but thats not the technology's fault. Its the fault of the people handling it. We as Americans are far too impatient with such things. We just want to plug it in and see it go, and no form of broadband works that way. People who complain about broadband service are the same people who complain that their tires get dirty from off-roading. Wait until the damn road is paved, then travel on it.

    For the record, i've had DSL for the past two years or so. I never had a problem with the technology end of it -- But I have had a problem with the human end of it. Namely, inept technical support, and billing, which is to be expected whenever theres a big rush to do anything.

    Getting rid of broadband is like saying we should get rid of cars because they cost more to maintain than bicycles. No thanks.

    Cheers, and yes, PROPAGANDA is still running,
  • by bwags ( 534113 ) on Thursday November 08, 2001 @03:06PM (#2539150)
    My cable was so unreliable that I now have a cable modem AND DSL, joined together with a neato router from nexland (ISBPro 800 Turbo). I program out of my basement and I cannot afford to be without a reliable connection.
  • by MsGeek ( 162936 ) on Thursday November 08, 2001 @03:25PM (#2539278) Homepage Journal
    Yep, I just took the plunge. Adelphia@Home just hooked me up two days ago. Now I hear that the majority of @Home creditors have banded together to force @Home into shutting down to try to extort more money out of AT&T. It's at http://www.dotcomscoop.com/ [dotcomscoop.com].

    Here's further coverage of the situation, from the same site [dotcomscoop.com]. I really hate the fact that we @Home users are being used as pawns in negotiations in bankruptcy court. It ain't fair. I finally get my broadband back after over a year's drought, when I basically had to get rid of the DSL connection due to lack of funds, and this happens.

    Maybe this might be a solution...Aerie Networks, the folks who bought Metricom for a pittance, is looking to involve local governments in basically providing their service as an utility [msgeek.org]. Last time I checked, cable TV is a utility and regulated as such. Maybe local governments with constituents directly affected by the @Home financial debacle should step up to the plate here.

    I get greater-than-T1 speed from this connection. It's fun. It's a pleasure to not be sucking the Internet through a 45.5Kbps straw. I pray that this pleasure will not be short-lived.

  • Not in Finland (Score:1, Interesting)

    by Anonymous Coward on Thursday November 08, 2001 @03:32PM (#2539341)
    This is not going to happen here in sunny Helsinki. Last year my modem connection was costing me about 600 Finnish Marks per month in telephone time. Now my cable connection is only 275 FIM per month. We don't have a line to the house anymore. Everyone has mobile.
  • by MsGeek ( 162936 ) on Thursday November 08, 2001 @03:40PM (#2539408) Homepage Journal
    A cable modem actually *is* a modulation-demodulation device. It's a DSL "modem" that is not one. Whether DOCSIS, WAN or the proprietary Terayon system [terayon.com] that my cable company (Adelphia of the East San Fernando Valley) uses, there is actually a modulation (turning the digital signal into analog signals) demodulation (the reverse) process going on.

    DSL, however, is bits from the CO to the client. No intervening modulation/demodulation steps. It requires REALLY clean phone lines to work right, from the CO to the internal wiring in the home. My experience with DSL (Flashcom with Verizon as the Last Mile provider) showed just how bad of an effect dirty wiring can have on your DSL experience. I got only HALF of the theoretical 768Kbps downstream bandwidth I was supposed to get. My prime suspect is the '50s-vintage copper in my home. Bleah!

    Even with this weird-ass system that my cable company uses [terayon.com], I can get better than T1 speeds in the morning. Even at 10 at night, in the middle of peak usage, I get better than the 384Kbps I used to get from DSL.

    Mama don't take my broadband away...

  • Expensive Broadband! (Score:2, Interesting)

    by Jucius Maximus ( 229128 ) on Thursday November 08, 2001 @03:41PM (#2539416) Journal
    Looking at these prices, I can see why some americans would want to cut back on the costs. Paying US$50 per month is just too much!

    When you convert the money, the price is exorbitant compared to, say, Canada. Right now, if I lived in a area where the service was available, I could get DSL for CAD$20/month [sympatico.ca] for 6 months and CAD$40/month after that. The modem would be another $CAD10/month.

    And the prices I'm quoting are the worst case scenario which is of course Bell Canada. Going with other local ISPs, I could get DSL for about CAD$35/mo including modem rental.

    So what am I saying? The service in the US is just too dang expensive and if people are leaving it [the service], I'm not suprised.

  • by Myself ( 57572 ) on Thursday November 08, 2001 @04:00PM (#2539568) Journal
    and it's portable, too. You can't take your cable modem out of town and use it in an El Cheapo motel room!

    My MediaOne cable modem was horrible. For the 3 months I had it, it was literally down more often than it was up. I spent more time on dialup than on cable during those months, and I'm glad I didn't cancel my dialup ISP in anticipation!

    When it was working, the speed was as advertised. No complaints there.

    Then MediaOne took it upon themselves to portscan my machine. They found FTP open, which I'd set up the previous day so I could get to some files from a friend's house. Anonymous access was disabled, I made sure of that. They then proceeded to try standard guest and visitor logins, which of course didn't work. Then MediaOne (this is all in my logs, coming from their machines!) started guessing common words, one of which worked. Well duh, I hadn't exactly locked the box down like Fort Knox. I just wanted to set myself up a little remote file dump! So MediaOne gets in, notices I have some MP3s on my drive, and proceeds to yank the plug.

    I get a nice letter in the mail a week later, saying I've been terminated for violating the service agreement. Because they hacked _my_ machine. The RIAA has like-minded friends already if they plan to move in this direction.

    Needless to say, I've been on a POTS line with a v.90 modem ever since. The account goes with me when I travel, it's never down for more than 5 minutes at a time, and in the extremely rare event that my favorite POP is busy, there are two more within my local calling area. Cable just can't offer that reliability or portability.

    Not that phone lines are perfect! The Ameritech bozo who installed my line "buried" it so poorly that it got hit by a lawn mower. The resulting splices in the line keep me down to about 33.6 most days, slower if it rains, but it always gets me to my mail, at least.
  • by mcdurdin ( 26478 ) on Thursday November 08, 2001 @06:05PM (#2539971) Homepage
    I live in Australia. Last year I needed to get 4 phone lines installed. Telstra took over 1 1/2 months to do it. But in Australia, we have these telecommunications service obligations that all telcos (and probably isps soon as well) have to meet. As Telstra didn't meet the minimum, they had to pay me about $40 for every day that they didn't get my phone lines in.

    I got almost $1000 from them...
  • by dR.fuZZo ( 187666 ) on Thursday November 08, 2001 @06:51PM (#2540296)
    I was using Qwest as my DSL provider and my ISP. Well...they were just doing that little deal where their ISP customers were being switched over to MSN. So I wasn't that crazy about that. I considered finding a different ISP and keeping the DSL, but I didn't for two reasons.

    1. Thought it would be good to spend a bit more time offline.

    2. Qwest's service sucked.

    To give you an example of 2, here's how it went when I called Qwest to cancel my service.

    First person: Wants to go over all my personal info to make sure it's up to date. We do so. He says he'll transfer me to the folks who can cancel my DSL.

    Second person: I get a paragraph of Spanish before I can make it clear that speaking in English works much better for me... Turns out the first guy transferred me to the wrong person. This is the Spanish Repair line. I get transferred.

    Third person: Says she cancelled my ISP service, but not my DSL service. Says she'll transfer me to appropriate dept, but she disconnects me instead.

    Fourth person: I call back. I can barely understand this person through her Ebonics. She transfers me without telling me that's what she's doing.

    Fifth person: He tells me that it doesn't make sense that the third person cancelled my ISP service. He's supposed to do that. He finally (I think) takes care of everything.

    The thing is, this wasn't too bad considering how some of my other calls have gone. Anyway, now I'm on a dirt cheap intro sale for dial-up with a company that's actually local. As opposed to doing anything with my Qwest account, I actually did all the sign-up stuff online.

So you think that money is the root of all evil. Have you ever asked what is the root of money? -- Ayn Rand

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