IBM's Virtual Helpdesk For The Masses 122
An Anonymous Coward writes: "From the NYtimes: IBM has recently announced AI that supposedly can handle 20,000 simultaneous 'Help Desk Requests.'
Per the release not only can it handle complaints in normal prose (typed, not spoken), but also fix them.
Will wonders never cease -- a robot to tell me which key is the 'any' key?! ... Please let this be more than Ask Jeeves."
IBM's Virtual Helpdesk For The Masses More Login
IBM's Virtual Helpdesk For The Masses
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