Journal Chacham's Journal: Chronicle: Bug gets response after ~2.5 years. 2
I created a ticket to report a bug in Spreadsheet::ParseExcel on 8/23/11. Just got the reply today, 3/11/14. Is 2.5 years good turnaround?
Of course, the response was to reject the report and blame it on someone else.
baa (Score:2)
It was mildly humorous until I read "reject the report and blame" then I did burst out laughing. You just can't make this stuff up.
Re: (Score:1)
Reply or moderate, reply or moderate. I replied. :)
Once, at the office, i requested a database driver for a server, and proceeded to find an alternative method until the official solution came.
Some months later (end of year?), i get a call from support asking if the issue was resolved. I explained to him that we were using a workaround. He asked if he could close the ticket.