I just looked back at a journal post I wrote from almost a decade ago here on
I am not surprised that with so much money at stake for corporate America to steal that they have kept such a tight leash on consumer contract arbitration provisions. These keep a consumer from suing in court, requiring instead a forum more favorable to the Corp. Almost all consumer contracts have been changed to preclude class actions.
In my lawsuit against Sony in August over the PSN data breach, I was immediately faced with Sony changing its contract to preclude class actions. The same for my lawsuit against Citibank in their data breach.
An Australian friend put it this way: "Different dog, same leg action."