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sootman's Journal: Who sucks: Apple or Seagate? 2

Journal by sootman

So I've got this great little Intel Mac mini. I hooked up a 500 GB USB Seagate drive to use for Time Machine. (I also have a 500 GB Seagate inside in place of the stock drive.) The external drive is always attached and the machine is on 24/7; scheduled to go to sleep at 1am. (It's a media center.) Within a few weeks, the drive was no longer showing up on the desktop. "Huh" I thought, and did the usual things: unplugged, replugged, rebooted, etc. Eventually I looked in DIsk Utility--nothing. Disk Utility on another machine saw the disk, saw errors, but couldn't fix them. I couldn't even format it. I was only a few months into the 5-year warranty (the long warranty is one of the main reasons I buy Seagates) so I sent it back in. They promptly sent a replacement which I connected in the same way and BLAMMO--a few weeks later this new drive (different SN--I checked) is exhibiting the EXACT SAME SYMPTOMS.

So--is my Mini somehow putting out bad USB juju and killing the drives, or did Seagate happen to make at least two really bad drives? I'd like to know before I send it in, and no, I don't want to buy another drive from another vendor to test. Has anyone seen anything like this happen?

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Who sucks: Apple or Seagate?

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  • Have a look at some of my JEs. Tom Hudson's also soured on them. WD for me from now on.
  • If the drive shows as bad on more than one computer, it's the drive. There should be no software signal that a computer could send to a drive that will cause the hardware to break (short of some wierd resonance harmonic if you made it seek at the right frequency).

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